Chief Creative Strategy Officer (CSO) job opportunity at The City of Philadelphia.

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Date2026-04-14T18:51:53.544Z bot
The City of Philadelphia Chief Creative Strategy Officer (CSO)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 1234 Market Street, Philadelphia, Pennsylvania, United States Of America
loacation 1234 Market St..........United States Of America
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Job DescriptionKey Responsibilities1. Creative & Content Strategy LeadershipDefine and execute a bold, cohesive creative vision for OIT across video, broadcast, digital, and social platforms.Lead creative strategy that translates technical and policy-driven work into compelling stories that resonate with residents.Establish standards for visual identity, tone, storytelling, and content quality across all media.Serve as OIT’s senior creative voice, ensuring consistency, originality, and clarity in all public-facing materials.2. Channel 64 & Video ProductionReimagine and modernize Channel 64 as a flagship civic media channel, including programming strategy, format innovation, and audience growth.Oversee all aspects of video production, including concept development, scripting, filming, editing, and distribution.Introduce new formats (short-form, documentary-style, live, educational, community-driven content) that meet residents where they are.Ensure production workflows, timelines, and quality standards support high-impact storytelling at scale.3. Communications & Public NarrativeLead OIT’s communications strategy across traditional media, digital platforms, and internal channels.Oversee messaging, press strategy, and public-facing campaigns that elevate OIT’s work and demonstrate value to residents.Ensure clear, inclusive, and resident-centered language across all communications.Manage crisis and high-visibility communications with creativity, clarity, and confidence.4. Digital Equity LeadershipDirectly manage and support the Digital Equity team, ensuring their work is strategically aligned, well-resourced, and highly visible.Elevate digital equity initiatives through storytelling that centers residents, communities, and outcomes.Partner with community organizations to co-create content that reflects lived experience and builds trust.Ensure equity is embedded not only in programs, but in how the City communicates and engages.5. Team Leadership & Creative CultureLead a multidisciplinary team spanning creative, communications, video production, and digital equity.Foster a culture that values experimentation, collaboration, feedback, and continuous improvement.Develop staff talent through mentorship, clear creative direction, and opportunities to innovate.Effectively manage vendors, agencies, freelancers, and production partners as extensions of the team.6. Strategic Partnerships & InnovationBuild partnerships with media organizations, creative agencies, educational institutions, and technology partners.Identify emerging trends in digital media, storytelling, and civic engagement and bring them into City work.Represent OIT at conferences, public events, and community forums as a creative and strategic leader.7. Data-Informed Creative StrategyUse audience insights, analytics, and performance metrics to inform creative decisions and content strategy.Balance data with creative intuition to test, iterate, and scale what works.Measure success through reach, engagement, trust, and resident understanding, not just output.

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