Junior Associate, Analytics & Insights – Global Customer Success (12 months contract) job opportunity at NielsenIQ.



Date2026-03-04T04:41:01.054Z bot
NielsenIQ Junior Associate, Analytics & Insights – Global Customer Success (12 months contract)
Experience: General
Pattern: Full-time
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Analytics & Insights,Global Customer Success (12 months contract)

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degreeGeneral
loacation 106 Nguyen Van Troi, Ho Chi Minh City, SG, Vietnam
loacation 106 Nguyen Van..........Vietnam
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Job DescriptionNIQ Customer Success places our clients at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonising our ways of working, focusing on engagement, and driving analytics excellence.We give our clients an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our clients, retailers, and employeesDevelop a basic knowledge of NIQ Retail Measurement Service and deliver business solutions for client performance trackingContribute to client satisfaction through making actionable insights/ error-free timely deliverables/ resolving queriesSupport to execute, monitor, and continuously improve the delivery management and service-related tasks assigned to the workstream as report, database, and data quality checksSupport to provide performance overview analysis and business-issue analysis to FMCG clientsResponsible for triaging of customer queries/ request (data, reports, resolution) across client category groups and tracking actions for improvement as needed

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