Distribution RMA Operations Specialist job opportunity at Expeditors.

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Date2026-04-22T12:00:31.944Z bot
Expeditors Distribution RMA Operations Specialist
Experience: General
Pattern: Full-time
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degreeAssociate
loacation 951 Valley View Lane, Irving, Texas, United States Of America
loacation 951 Valley Vie..........United States Of America
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Job DescriptionThe Distribution Operations Specialist is responsible for ensuring accurate and efficient daily operations of all distribution accounts. This role combines warehouse responsibilities with customer service support. Shift M-F 1pm to 10pm.Responsibilities:1. Warehouse Operations:   - Repack or re-box cases per customer instructions. Operate shrink-wrap machine if required.   - Receive, count, and inspect inbound shipments accurately.   - Safely unload shipments and move products to appropriate storage locations, utilizing forklift if qualified.   - Maximize space usage in storage areas and ensure proper stock rotation.   - Pick orders accurately and transport them to shipping locations using material handling equipment.   - Verify outbound shipments for accuracy and completeness.   - Maintain equipment and assigned areas in a neat, clean, and orderly fashion.   - Keep accurate inventory records, assist in physical inventories, and cycle counts.   - Repack or re-box cases per customer instructions. Operate shrink-wrap machine if required.   - Must be able to lead, train and coordinate warehouse contract labor to execute all functions according to Expeditors operational excellence expectations2. Customer Service Support:   - Process and input customer orders and distribution accounts accurately.   - Generate necessary paperwork and information for work orders.   - Run stock reports to check product availability.   - Provide accurate and timely daily operational reports.   - Conduct invoicing and handle billings with associated documentation.   - Coordinate special shipping requests with relevant departments.   - Trace orders and notify customers of any updates.   - Maintain excellent working relationships with customers, promptly responding to inquiries and resolving complaints.   - Handle returned merchandise efficiently and ensure proper credit is given to the customer.   - Assist with clerical tasks, filing, and research.   - Support DST Supervisor in keeping and updating SOPs, process checklists and training guides 

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