Operations Regulatory Reporting Investigator job opportunity at Brightspeed.

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Date2026-04-27T21:22:17.971Z bot
Brightspeed Operations Regulatory Reporting Investigator
Experience: General
Pattern: Full-time
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loacation Works From Home, Charlotte, North Carolina, United States Of America
loacation Works From Hom..........United States Of America
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Job DescriptionWe are currently looking for an Operations Regulatory Reporting Investigator to join our growing Operations team! As Operations Regulatory Reporting Investigator, you will report directly to the Program Manager. You will be a key contributor in ensuring compliance with Federal Communication Commission (FCC) and State Public Service Commission (PUC) regulations regarding network outage reporting and governance processes. This position will work within the Network Operations team and will support Legal and Government Affairs in order to ensure Brightspeed’s adherence to federal and state reporting mandates.As Operations Regulatory Reporting Investigator, your duties and responsibilities will include:Preparing initial and final outage reports for entry into FCC Network Outage Reporting SystemPreparing network reliability incident reportsAnalyzing FCC outage reports for reoccurring failuresReportable incident data analysis using internal ticketing systemsCreating outage summaries from special requests received from the FCC Public Safety and Homeland Security Bureau (PSHSB) and State Regulatory agenciesCoordinating and Creating E911 customer outage summariesFCC and State PUC mandated reporting compliance with attestation responsibilitiesFederal/State PUC, Regulatory, and Legal SME for network reliability and outage managementFCC Part 4/State mandated outage tracking, validation, reporting, and processingImplementing policy guidelines for FCC Part 4 and State network outage reportingReviewing FCC reporting center process changes for impact on FCC/State mandated reportingUtilizing Brightspeed’s Government Reporting System

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