Support Specialist L1, POS job opportunity at Shiji Group.



Date2026-03-27T06:36:46.329Z bot
Shiji Group Support Specialist L1, POS
Experience: General
Pattern: Full-time
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Salary:
Status:

POS

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degreeGeneral
loacation New Delhi, Delhi, India
loacation New Delhi, Del..........India
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Job DescriptionKey Responsibilities:Coordinate and manage scheduled upgrades for Shiji Global Infrasys customers.Work closely with Fiscal teams to ensure upgrades are compliant in fiscally regulated countries.Maintain and update upgrade documentation and knowledge bases.Complete post-upgrade documentation and assist in gathering data for reporting purposes.Troubleshoot post-upgrade issues and escalate to L2 and L3 support teams as necessary.Ability to work 24/7 shifts to provide high-quality support to global customers across multiple time zones.

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