Head of QA Food Operations Governance (all genders) job opportunity at METRO/MAKRO.

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Date2026-03-26T12:26:53.814Z bot
METRO/MAKRO Head of QA Food Operations Governance (all genders)
Experience: General
Pattern: Full-time
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loacation Metro-Straße 1, Düsseldorf, North Rhine-Westphalia, Germany
loacation Metro-Straße 1..........Germany
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Job DescriptionTo maintain and continually improve the Quality Management System of METRO through documentation  To ensure evaluation of the QMS in all METRO entities through Global QA assessments process. Continual improvement of GQA QMS, development and support of the digital tools in the operational activities.Ensure QA standards and procedures are up-to-date and comply with METRO Quality Management System.Lead the Global Quality Assurance (GQA) assessment process across all METRO countries and entities in line with the risk assessment.Ensure assessors' trainings and onboarding, and conduct calibration sessions.Ensure timely reporting of assessment results to the Management.Conduct minimum eight GQA assessments per year as a lead assessor.Oversee store QA operations; evaluate and prepare for approval the in-house meat processing activities.Fulfill Regional QA responsibility for a cluster of METRO entities and provide functional support to implement GQA standards, maintain yearly KPIs, and achieve QA objectives.Deliver trainings and share expertise with internal and entities' stakeholders as needed.

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