Technical Consultant - Core Business Workflow job opportunity at ServiceNow.

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Date2026-05-01T11:38:27.515Z bot
ServiceNow Technical Consultant - Core Business Workflow
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Hibiya Mitsui Tower 1-1-2 Yurakucho, Chiyoda-ku, Tokyo, Japan
loacation Hibiya Mitsui ..........Japan
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Job DescriptionWhat you get to do in this role:  The Customer Outcomes Technical Consultant is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Technical Consultant is the functional and technical expert in customer engagements.Participate in workshops with customers to assess current processes and establish future-state processes.Design and deliver ServiceNow Core Business Workflow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.Provide oversight and unit testing of code developed by partner or customer employees.Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.Provide feedback to product development to improve the product based on experiences gained with customers.Maintain skills and certifications. 

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