Principal Platform Architect job opportunity at ServiceNow.

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Date2026-04-28T10:10:08.410Z bot
ServiceNow Principal Platform Architect
Experience: General
Pattern: Full-time
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loacation The Fairway 6th Floor, Survey No 10/1, 11/2 and 12/2B, Challaghatta Next to Embassy Golf Links, Domlur, Bangalore, Karnataka, India
loacation The Fairway 6t..........India
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Job DescriptionThe Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned to customer goals.Your purpose is to establish governance models, anticipate risks, and enable sustainable growth. You engage across CxO, enterprise architects, and platform teams to influence decisions and ensure consistency across the program.What You Will DoDefine and maintain platform vision and strategy aligned to enterprise IT and business objectives.Provide architectural guidance to ensure designs align with platform standards and leading practices.Shape governance frameworks covering instance strategy, integrations, and data models.Facilitate platform governance forums to drive consistent decisions across partners and teams.Anticipate and mitigate platform risks (scalability, performance, technical debt).Influence adoption of leading practices across customer, partner, and ServiceNow teams.Provide structured feedback to ServiceNow product and engineering teams.Travel of up to 50% annually may be expected.What Success Looks LikeServiceNow is embedded as a strategic enterprise platform with clear governance models in place.Platform standards are consistently applied across all delivery teams.Technical risks are reduced, and scalability is maintained.You are recognised as a trusted advisor on platform strategy and governance, complementing the CSE’s business-value leadership.

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