Director, Strategy & Operations - Moveworks job opportunity at ServiceNow.

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Date2026-03-19T14:46:41.665Z bot
ServiceNow Director, Strategy & Operations - Moveworks
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Pattern: Full-time
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Strategy & Operations - Moveworks

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degreeGeneral
loacation 1400 Terra Bella Avenue, Mountain View, California, United States Of America
loacation 1400 Terra Bel..........United States Of America
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Job DescriptionWhat you get to do in this role:The Director of Strategy & Operations will play a critical role in shaping the business strategy and operational engine of the Moveworks Business Unit within ServiceNow.This is a high-impact, high-visibility position partnering directly with senior BU principals to define priorities, drive cross-functional initiatives, and build the systems and processes required to scale. You will operate at the intersection of strategy, operations, go-to-market, and data— helping translate vision into execution and measurable business outcomes.This role is ideal for a strategic operator who thrives in ambiguity, brings an acute data-informed mindset, and enjoys building scalable frameworks in fast-moving environments.Responsibilities  Serve as a trusted strategic and operational partner to Moveworks BU principals, supporting priority setting, recommendations, and execution  Own business reviews, planning cycles, and executive-level reporting to ensure alignment across BU principals and senior stakeholders  Build and scale operational frameworks, processes, and performance metrics to support sustainable growth  Guide high-priority, cross-functional initiatives from problem definition through execution, ensuring clear ownership and measurable outcomes  Drive integration initiatives and ensure successful execution of strategic priorities within the broader ServiceNow ecosystem  Structure ambiguous business opportunities into clear problem statements, develop hypotheses, and deliver data-derived recommendations  Develop and execute revenue-driving go-to-market strategies in partnership with Sales, Marketing, Product, and Finance  Identify operational inefficiencies and implement scalable systems that increase execution velocity and organizational effectiveness  Operate as a hands-on principal, building initial versions of new initiatives and setting the foundation for long-term scale

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