Event Registration and Customer Service Executive job opportunity at Fastmarkets.

Home Jobs In Bulgaria Tag: Job Event Registration and Customer Service Executive position at Fastmarkets


Date2026-04-21T14:56:47.065Z bot
Fastmarkets Event Registration and Customer Service Executive
Experience: General
Pattern: Full-time
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degreeHigh School (S.S.C.E)
loacation Sofia, Sofia City Province, Bulgaria
loacation Sofia, Sofia C..........Bulgaria
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Job DescriptionThe Role and AccountabilitiesAccurately and efficiently process delegate registrations using internal systems.Set up events in CRM and CVENT platforms in collaboration with the wider team.Provide support to delegates throughout the booking process as needed.Manage invoicing, credit control, and refund processing for delegate and sponsorship transactions.Oversee the end-to-end customer service experience for each event.Track payments and manage debt to ensure revenue is secured prior to events and assist with aged debt resolution.Support the implementation and management of delegate networking platforms.Source and coordinate with on-site registration providers for large-scale events.Handle visa application processes for international delegates.Prepare all registration-related administration pre-event and reconcile post-event data with accuracy.Ensure compliance with Trade Sanctions and VAT regulations where applicable.Collaborate with tech and IT teams to drive continuous system improvements.Travel internationally to manage on-site registration and deliver exceptional customer service.Due to the global nature of the role, the working hours are 10:00am to 6:30pm in a hybrid working environment, with 3 office-based days per week.

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