Change Manager, Cross-Delivery Centre Locations (xDC) job opportunity at Version 1.



Date2026-01-12T07:51:31.126Z bot
Version 1 Change Manager, Cross-Delivery Centre Locations (xDC)
Experience: General
Pattern: Full-time
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Cross-Delivery Centre Locations (xDC)

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loacation Bengaluru, Karnataka, India
loacation Bengaluru, Kar..........India
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Job DescriptionCapabilities: Organisational change management, transformation delivery, stakeholder engagement and communication, change readiness assessment, and employee adoption strategies. Strong facilitation and influencing skills to drive cultural transformation whilst managing resistance and building change capability across multiple delivery centres in a rapidly scaling organisation. Role Overview As Change Manager reporting to the Chief of Staff, Global, you will drive successful transformation across our delivery centres in India, Malaga, and Belfast, as we undergo rapid headcount growth and operational evolution. You will execute change management strategies across these xDC locations that ensure our people, processes, and culture adapt seamlessly to support our ambitious growth trajectory. This role requires a strategic yet hands-on change practitioner who can anticipate the human side of change, build organisational readiness across diverse geographies, and embed new ways of working across our expanding multi-location workforce. You will partner with local and global leaders across all delivery centres to ensure growth initiatives translate into sustained adoption and business value, working closely with the Programme Manager in the Office of the CEO to integrate change management activities into project governance structures. The ideal candidate thrives in high-growth, multi-site environments, operates effectively with ambiguity, and possesses the cultural sensitivity essential for supporting delivery centres across India, and Europe through transformational change. Please note: This role demands flexibility to work across multiple time zones and extended hours during critical transformation phases. Key Responsibilities Change Management Execution & Programme SupportExecute change management activities across xDC locations (India, Malaga, Belfast) in alignment with global programme management frameworks and enterprise-wide transformation initiativesSupport globally-led change programmes by delivering localised change management interventions across delivery centres, ensuring consistency with corporate standards whilst adapting to region-specific contextsPartner with the Programme Manager in the Office of the CEO to integrate change management workstreams into project governance structures, timelines, and deliverablesProvide change management expertise and on-the-ground insights from across delivery centres to inform global programme design and decision-makingCopyright ©2025 Version 1. All rights reserved. Page 2Classification: ControlledChange Impact Assessment & ReadinessConduct change impact assessments and stakeholder analyses across xDC locations as part of broader global transformation initiativesAssess organisational readiness and identify risks, resistance points, and capability gaps specific to each delivery centreDevelop change readiness reports and risk mitigation strategies that feed into global programme governance, highlighting location-specific considerations• Monitor and report on change adoption metrics and progress against global programme milestones across all delivery centresStakeholder Engagement & CommunicationExecute multi-channel communication plans across xDC locations in alignment with global programme communication strategiesFacilitate workshops, town halls, and focus groups in partnership with local leadership across India, Malaga, Belfast to build awareness and commitment to globally-driven change initiativesDevelop locally relevant messaging for each delivery centre that cascades global change narratives whilst ensuring cultural and regional appropriateness• Coach people leaders across delivery centres to act as effective change champions, supporting global change management objectivesCultural Integration & Employee ExperienceChampion initiatives that preserve and strengthen organisational culture whilst accommodating rapid growth across multiple delivery centresDesign onboarding experiences aligned with global standards that accelerate new hire productivity and cultural assimilation across India, Malaga, and Belfast locationsSupport leadership in navigating organisational changes as part of globally coordinated initiatives across all delivery centres• Ensure employee voice from all xDC locations is represented in global transformation, promoting inclusion and psychological safety throughout changeTraining, Adoption & Capability BuildingDeliver change adoption programmes, training curricula, and workshops across xDC locations, adapting content for regional relevanceMonitor adoption metrics across delivery centres, gather feedback, and implement reinforcement mechanisms to embed new behavioursManage resistance through targeted interventions, addressing location-specific barriers to adoption across India, Malaga, and Belfast.Provide feedback loops to global programme teams on adoption challenges and successes from across delivery centres, supporting the Chief of Staff in reporting progress and recommendations to senior leadership

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