Lead Technical Architect (Networks) position at NEC Software Solutions UK.| United Kingdom

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NEC Software Solutions UK Lead Technical Architect (Networks)

Experience: General

Pattern: Full-time

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High School (S.S.C.E)

Hemel Hempstea..........United Kingdom

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Job DescriptionApplicants must will be primarily home-based but will be required to visit customer sites and our offices around 10 times a month. NEC Software solutions is a market leading developer and supplier of mission critical solutions to blue light emergency services around the world, ultimately helping them to protect and save lives. Additionally, our customer portfolio extends to many significant non blue light, Government and non-government service providers. including British Transport Police (BTP), Highways England (HE), Civil Nuclear Police (CNC), Ministry of Defence Police (MDP) and UK Coastguard (HMCG).As a Technical Consultant you will be responsible for:Design and deliver secure network and security solutionsLead engineers and provide technical direction and mentorshipCollaborate with stakeholders to plan and deliver projectsManage incidents, SLAs, monitoring, and infrastructure maintenanceSupport Cisco, Palo Alto, and enterprise network platforms Due to strict security clearance requirements, regrettably we can only consider applicants that have lived in the UK for 5 consecutive years or moreJob activity & responsibilities:Design, architect, and deliver secure network and infrastructure solutions across customer environments, based on Cisco Catalyst switching platforms, Palo Alto firewalls, and Cisco Firepower platforms operating both ASA and FPR code, ensuring solutions are technically robust, scalable, and aligned with operational and security best practices.Configure and implement network security patches and upgrades across network devices, security appliances, and supporting systems.Lead and guide a team of network engineers, providing technical direction, mentorship, and oversight to ensure engineering activities are delivered to a high standard. This includes carrying out leadership responsibilities including team coordination, workload management, performance guidance, and administrative duties such as timesheet approval and operational reporting.Work closely with Project Managers, Customer Service Managers, stakeholders, and customers to scope, design, plan, and deliver network and security solutions. This includes Use and maintain operational tooling including Checkmk, Graylog, Linux systems, and Microsoft Active Directory to support monitoring, observability, and infrastructure management..Use the organisation’s incident management systems and processes to coordinate incident response activities, ensuring incidents are managed effectively and resolved within contracted SLA timescales.Provide technical leadership during incident investigations and major incidents, coordinating engineering response and driving root cause analysis where required.Support project planning activities including technical scoping, effort estimation, solution costing, and quotation input where required.Create, maintain, and review technical documentation including architecture designs, work plans, and technical notes.Coordinate with internal teams across engineering, service management, project delivery, and support functions to ensure successful delivery of customer solutions.Maintain professional engagement with customers, providing clear communication on both technical and operational matters while representing the organisation in a professional manner.The role operates primarily from home, with regular customer site visits required. Travel typically averages around 10 days per month depending on project schedules and operational demands, although this may vary slightly throughout the year. Travel to customer locations should be expected, including occasional overnight stays where project delivery requires.Adhere to organisational processes, operational standards, and security procedures at all times.Maintain a professional approach and attitude in all aspects of work and promote a safe and organised working environment in line with Health and Safety regulations.

Lead Technical Architect (Networks) job opportunity at NEC Software Solutions UK.

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