OTC – Collections (Executive and Senior Executive) job opportunity at NEC Software Solutions UK.

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Date2026-02-26T11:22:19.014Z bot
NEC Software Solutions UK OTC – Collections (Executive and Senior Executive)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Mumbai, Maharashtra, India
loacation Mumbai, Mahara..........India
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Job DescriptionRole Summary:   Responsible for proactively contacting customers to collect outstanding payments, ensuring timely cash inflow and reducing Days Sales OutstandingHandles billing disputes, coordinates with internal teams to resolve issues, and monitors credit risk to maintain healthy customer relationships and minimize bad debt.Work Experience   Essential:   Strong knowledge of CollectionsWorking knowledge of SAP Finance moduleExperience in shared services/customer facing environmentUnderstanding of standard operating proceduresGood understanding of the AR cycleKnowledge of system, applications, operating tools, metrics and excelGood communication skills, plus good verbal & written presentation skillsFlexibility to work within a high growth, rapidly changing environmentAbility to self-motivate and initiate changeAbility to work with colleagues at all levels  Collections Responsibilities   Contact customers via email, phone, or portals to follow up on overdue invoices.Review and analyze accounts receivable aging reports to prioritize collection effortsIdentify and resolve billing disputes or discrepancies that delay payments.Record and monitor customer promises to pay and follow up accordinglySend systematic reminders and escalation notices based on aging bucketsProvide inputs to finance teams for accurate cash flow forecastingReconcile customer accounts to ensure accurate outstanding balancesCoordinate to confirm payment status and resolve unapplied cash issuesEscalate high-risk or non-responsive accounts to senior managementIdentify customers with deteriorating payment behavior and flag for credit reviewGenerate collection performance reports.Maintain records of all collection activities for audit and compliance purposes.Build and maintain professional relationships with customer finance contacts.Suggest and implement improvements to enhance collection effectiveness.Ensure all collections are posted and disputes are addressed before financial close.    Key SkillsCollectionAccounts Receivable Ledger ManagementFinancial Accounting and ReportingAdvanced Excel and Spreadsheet SkillsSAP ERP and Accounting Software ProficiencyTeam Player s

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