Head of Business Excellence job opportunity at AbbVie.

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Date2026-04-28T05:47:45.323Z bot
AbbVie Head of Business Excellence
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Pattern: Full-time
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loacation Sydney, New South Wales, Australia
loacation Sydney, New So..........Australia
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Job DescriptionAbbVie is seeking a Head of Business Excellence to lead the transformation of Business Excellence into a commercial growth engine for the Allergan Aesthetics portfolio. You will own the end-to-end Business Excellence strategy, spanning sales force effectiveness, strategic analytics, CRM operations, incentive design, and AI-driven insights while managing a high-performing team including an offshore Analytics Centre of Excellence. This role is accountable for translating data into clear, commercial insights with measurable business impact, ensuring a strong alignment between strategy and execution across ANZ. KEY DUTIES AND RESPONSIBILITIESDefine and lead Business Excellence (BE) strategy aligned to OP and portfolio prioritiesOwn performance frameworks across revenue, adoption and repeatDeliver performance narratives to leadershipTranslate analytics into strategic insights, next best action and recommendations, embedding advanced insights into decision-makingProvide NBA at injector, clinic and territory levelDrive 'Insight → Action → Impact' frameworkOptimise sales productivity and field execution by leading call planning, targeting, and territory designOwn target setting methodology to design and optimise Sales Incentive Plan (SIP) aligned to behaviour and growth prioritiesDrive analytics and behaviour outcomes and recommendations to the programManage CRM & Operations, including owning Veeva CRM governance and segmentationLead planning cadence and ensure data integrityManage offshore analytics team and prioritiesEnsure quality, scalability and delivery of recommendationsDefine roadmap for predictive analytics and AIPartner with leadership and cross-functional teams and use data driven insights to influence decisions and drive alignmentLead and develop BE team capability and performanceIdentify and implement process improvements to enhance operational efficiency and effectiveness.Optimize business processes to reduce costs and improve productivity.Report any adverse event within 24 hours as per Allergan’s policies and procedures.Proactively participate in AbbVie’s WHS programs, adhere to policies and always promote a safe work environment.Adhere to Allergan’s / AbbVie’s internal codes of conduct and compliance processes.Other ad hoc duties such as administrative duties, as requested.

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