City Operation Lead Manado job opportunity at Grab.

Home Jobs In Indonesia Tag: Job City Operation Lead Manado position at Grab


Date2026-04-08T06:53:41.279Z bot
Grab City Operation Lead Manado
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Manado, Manado, Indonesia
loacation Manado, Manado....Indonesia
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Job DescriptionGet to Know the TeamThe Manado Rental Team is an established, tightly-knit group responsible for running our vehicle operations and supporting Grab drivers throughout the region. We are responsible for managing all local budgets and hitting our targets by collaborating closely across our Sales, Fleet, and Productivity departments. By working together as one united front, we ensure our daily operations run smoothly and our drivers always have the dependable backing they need to succeed.Get to Know the RoleWe are seeking a dynamic and Rental City Operation Lead to oversee the daily operations of our rental facility in Manado, Indonesia. In this leadership role, you will be responsible for managing all operational aspects of the location, ensuring exceptional service delivery. Reporting to the Manager, you will work onsite in our Manado Office.The Critical Tasks You Will PerformLead, manage the operational team to achieve performance targets and maintain high service standardsOversee daily rental operations, including vehicle allocation, maintenance scheduling, customer transactions, and inventory managementMonitor KPIs to identify trends, inefficiencies, and opportunities for improvementManage budgets, control costs, and ensure financial targets are met while maintaining service qualityDevelop and implement operational policies, procedures, and best practices to streamline workflows and ensure compliance with company policies and local regulationsAddress operational challenges and customer escalationsBuild strong relationships with customers, stakeholders, and business partners to support business growth

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