Senior Product Analyst (Grab Support) job opportunity at Grab.

Home Jobs In Singapore Tag: Job Senior Product Analyst (Grab Support) position at Grab


Date2026-04-07T17:56:09.918Z bot
Grab Senior Product Analyst (Grab Support)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Grab One North, Singapore, Singapore
loacation Grab One North..........Singapore
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Job DescriptionGet to Know the TeamThe Grab Support team supports Grab's Partners, including drivers, passengers, and merchants, in using our products. The team is responsible for delivering exceptional customer service for our drivers, passengers, and merchant partners. As a Senior Product Analyst, you'll have the opportunity to collaborate with experts in technology, analytics, and business operations to drive the vision and growth of our platform.Get to Know the RoleWe are looking for a Senior Product Analyst with great analytical skills to help product teams be more data-driven and objective and guide the design of controlled experiments. You will work closely with different teams within a business line (Product, Business, Engineering, Design and Data Science) to understand data requirements, identify key metrics, and provide data-driven insights. You will also work with stakeholders to evaluate the feasibility of new business/product ideas and provide appropriate recommendations.You will report to the Product Analytics Manager, and work onsite at the Grab Singapore One North office.The Critical Tasks You Will PerformDive deep into data to align with business objectives, recommending novel, data-driven solutions, including AI/ML strategies, to address key customer challenges.Define, track, and measure critical business metrics. Develop analytical frameworks and sophisticated models to examine product configurations and validate hypotheses.Design, implement, and analyze rigorous A/B tests and experiments to guide product decisions, ensuring findings lead to clear, data-backed recommendations.Proactively define and monitor key metrics, performing root cause analysis on metric shifts or anomalies to quickly deliver actionable insights.Transform complex data into concise, high-quality insights via reports and dashboards for executive decision-making, and contribute to data pipeline and custom data science model development.

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