Assistant Manager, Process Improvement & Data Analytics job opportunity at Grab.

Home Jobs In Malaysia Tag: Process Improvement & Data Analytics Assistant Manager, Process Improvement & Data Analytics position at Grab


Date2026-03-25T08:36:55.439Z bot
Grab Assistant Manager, Process Improvement & Data Analytics
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Process Improvement & Data Analytics

Copy Link Report
degreeAssociate
loacation First Avenue, Petaling Jaya, Malaysia
loacation First Avenue, ..........Malaysia
Auto GPT Summarize Enabled
Job DescriptionGet to Know the TeamThe Safety team supports Grab's business markets and operations in SEA and is responsible for all safety-related aspects of the platform. Through development and progress to the business processes, and products, we are committed to making Grab safer every day as it becomes the everyday super-app in the region. As a team, we also help influence the strategic direction of the company by supporting the top management with safety insights and advisory.If being always on the move excites you, this is the role for you. You will work on multi-dimensional and projects, with our teams and external partners to solve real-time issues, to deliver the safest experience for all our users on our platform.Get to Know the RoleSteer management teams along with our safety mission and principlesDevelop internal and external user safety processesYou will report into the Regional, Platform Safety, and be based in Petaling Jaya, working onsite. The Critical Tasks You Will PerformAs a Assistant Manager, your areas of focus:1. Strategic OperationsStrategic Execution: You will be the bridge between policy and practice—converting complex safety requirements into executable workflows. You will deploy these workflows rapidly and accurately across the platform.Project Management: Drive specific safety projects and partnerships aimed at developing early preventive measures. You will help shape the safety culture of the community through strategic initiatives.2. Data Analysis & Performance MonitoringSafety Benchmarking: Responsible for tracking, analyzing, and presenting safety data. You will closely monitor safety numbers to benchmark performance against internal standards and market trends.Operational Monitoring Strategy: This involves collaborating with BI teams to develop monitoring tools, tracking safety benchmarks, and providing guidance with the data-backed advisory needed to stay on-mission.3. Process Improvement & Quality AssuranceProcess Optimization: Identify bottlenecks and lead projects to optimize workflows. Your goal is to increase automation and reduce the operational costs associated with manual policy tasks.Lead the QA Function: Define and rigorously implement the Quality Assurance (QA) audit framework for all execution teams. You will be responsible for ensuring high accuracy and policy consistency across the platform.

Other Ai Matches

Lead Software Engineer, Backend Applicants are expected to have a solid experience in handling Backend related tasks
Assistant Manager, Process Improvement & Data Analytics Applicants are expected to have a solid experience in handling Process Improvement & Data Analytics related tasks
Assistant Manager, Marketplace Strategy (Deliveries) Applicants are expected to have a solid experience in handling Marketplace Strategy (Deliveries) related tasks
Regional Campaign Strategist, AI Enabled Applicants are expected to have a solid experience in handling AI Enabled related tasks