Associate, Merchant Acquisition - GrabMart job opportunity at Grab.



Date2026-03-05T03:38:39.291Z bot
Grab Associate, Merchant Acquisition - GrabMart
Experience: General
Pattern: Full-time
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Merchant Acquisition - GrabMart

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degreeGeneral
loacation CMC Creative Space, HCMC, Vietnam
loacation CMC Creative S..........Vietnam
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Job DescriptionGet to Know the TeamThe Vietnam Operations team oversees, shapes and grows the business in Grab Vietnam. We develop business strategies to achieve our vision in providing everyday services that matter most to consumers in Vietnam. GrabMart is a fast-growing vertical within Grab. GrabMart focused on delivering everyday essentials to our customers by our app. As part of the Commercial teamGet to Know the RoleYou will be reporting to the Lead, Merchant Acquisition and working onsite at the CMC Creative Space office, District 7, HCMCThe Critical Tasks You Will PerformMeet, pitch and lead negotiations with assigned/prospected merchant leads to acquire and onboard them unto GrabMart. To market and champion Grabmart's value proposition as the leader of choice for merchantsBuild partnerships with merchants and manage their performance and contribution to building the GrabMart merchant networkHandle daily merchant queries (commercial & operational) and ensure a smooth onboarding and post-onboarding processBe accountable for merchant activity and engagement throughout the merchant's onboarding journeyStay informed about market knowledge and competitor activity to contribute to strategies in meeting market changes and merchants' requirementsDevelop an understanding of all products and services Grab offersYou will manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability/revenue.You will collaborate with merchants for merchant-funded promo programs, merchant commission schemes, new products/features.You will identify bottlenecks and potential issues related to merchant operations and the content management process and provide solutions to these issues.You will analyse data and develop plans to increase revenues/profitability for your portfolio and make decisions that build operational performance for your accounts.You will build key accounts, measured by deliveries and GMV.You will work across departments to tailor merchant-specific needs (e.g. customized reporting, marketing support, integrations).You will deliver business improvement projects to create value for both merchants and GrabMart.

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