Manager - Loyalty & Retention job opportunity at ixigo.

Home Jobs In India Tag: Job Manager - Loyalty & Retention position at ixigo


Date2026-04-28T06:18:46.083Z bot
ixigo Manager - Loyalty & Retention
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Gurugram, Gurugram, India
loacation Gurugram, Guru..........India
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Job DescriptionRoles & Responsibilitiesixigo is looking for a creative, analytical, and intuitive person with a strong understanding of driving loyalty & retention using non-traditional, unproven, and innovative marketing methods. The person should be comfortable in an "all hands on deck" environment, loves solving problems and can thrive in a startup culture. As a retention manager at ixigo, you will own the entire customer lifecycle for one or more products at ixigo. You will also:Build automated retention playbooks—onboarding, win-back, referral loops etc.Work on building an all-new loyalty program from scratch—tiers, rewards, gamification, the works.Run A/B tests and cohort analysis to optimize & increase customer lifetime value.You will work on increasing conversions & reducing drop-offs throughout the user funnel.Track and report on Performance KPIs across all engagement & retention channels to optimize ROI.Driving usage and engagement growth for ixigo’s apps.Suggesting product tweaks and integrations that can drive hyper viral growth.Culling out stuff that isn’t working.

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