Senior Manager – Broker Admin Program job opportunity at Lendi Group.

Home Jobs In Philippines Tag: Job Senior Manager – Broker Admin Program position at Lendi Group


Date2026-04-08T22:22:38.062Z bot
Lendi Group Senior Manager – Broker Admin Program
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Makati City, Metro Manila, Philippines
loacation Makati City, M..........Philippines
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Job DescriptionLeadership & Team DevelopmentL Lead and support Broker Admin Managers and admins to do their best work. Create a positive, high-performing team culture with clear expectations, regular coaching, and ongoing development.Program & Stakeholder Management: Be the go-to leader for the Broker Admin Program, building strong relationships with brokers, franchisees, and internal teams. Gather feedback, solve issues, and keep stakeholders updated on progress and improvements.Operations & Service Delivery: Make sure admin support is delivered consistently and to a high standard across all teams. Oversee workflows, service levels, resourcing, and workload balancing to keep things running smoothly.Performance & Capability Building: Set clear goals and track team performance across quality, responsiveness, productivity, and satisfaction. Use insights and coaching to lift capability and address performance issues when needed.Process Improvement & Scaling: Look for ways to simplify and improve workflows, reduce manual effort, and create more consistency across the program. Identify opportunities for automation and smarter ways of working.Reporting & Insights: Track key metrics, share clear updates with leadership, and use data to guide decisions and improvements.Strategy & Growth: Help shape the future of the Broker Admin Program by improving the experience for brokers, increasing scalability, and supporting growth planning.

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