NDIS Intake and Scheduling Officer job opportunity at MedHealth.

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Date2026-03-10T00:52:30.602Z bot
MedHealth NDIS Intake and Scheduling Officer
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Camden, Camden, New South Wales, Australia
loacation Camden, Camden..........Australia
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Job DescriptionAbility Action Australia is currently experiencing significant growth and we are seeking an experienced individual to join our Concierge (Intake) Team. As part of our Concierge team, you'll provide on-the-ground support to both internal and external stakeholders, delivering a positive and proactive service from first contact through to service delivery, helping NDIS participants get more out of life today. #AAAWe have an opportunity for an experienced person to join our team located in Camden. This role will see you working from the office. On a daily basis, you will:Allocate referrals efficiently to ensure NDIS participants receive timely and appropriate services.Collaborate with NDIS stakeholders to convert enquiries into referrals while delivering exceptional customer service.Provide clear guidance and tailored advice to participants about our services and the broader NDIS scheme.Work with operational teams and leaders to ensure a smooth intake and positive service delivery experience.Manage funding requests to ensure NDIS funds are available and used appropriately.Maintain accurate case management records, documenting all plans, progress, communications, and interactions.

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