mlcoa - Operations Manager - South Australia job opportunity at MedHealth.

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Date2026-04-10T00:09:31.127Z bot
MedHealth mlcoa - Operations Manager - South Australia
Experience: General
Pattern: Full-time
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degreeHigh School (S.S.C.E)
loacation 17 North Terrace, Adelaide, South Australia, Australia
loacation 17 North Terra..........Australia
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Job DescriptionReporting to the GM South Australia, this role is responsible for leading all operational functions across the SA business, including reception, customer service and invoicing. This is a hands-on leadership role for someone who is genuinely motivated to learn every part of the operation, understand each task in detail, and become the trusted expert across the full service delivery model. You will play a key role in strengthening team stability, supporting revenue growth, and ensuring a consistently high standard of service for medical specialists, referrers, customers and patients.This role will suit an Operations Manager who is not only outcomes-focused, but who takes genuine pride in building strong teams, understanding the detail, and contributing to a workplace where people want to stay and succeed.If you are looking for a role where you can lead with purpose, create stability and make a meaningful impact, we welcome your application.The SA Operations Manager is responsible for:Leadership & Team CultureBuild a stable, engaged and accountable team environmentLead with transparency, consistency and genuine careProvide day-to-day leadership support, coaching and directionFoster a culture aligned to mlcoa’s values of empathy, inclusion and collaborationOperational ExcellenceOversee end-to-end operations to ensure efficient, high-quality service delivery with a keen attention to detailDevelop a deep, working understanding of all roles within the teamIdentify opportunities to optimise processes within a well-established framework, passionate about continuous improvement and innovationEnsure performance is aligned to KPIs and service expectationsStakeholder & Service DeliverySupport a seamless experience for medical specialists, referrers, customers and patientsBuild and maintain strong, professional relationships with key stakeholdersActively manage issues and escalations with care, confidence and professionalismPerformance & AccountabilityDrive accountability across the team with clear expectations and follow-throughContribute to revenue growth through operational effectivenessIdentify and mitigate operational risks proactivelyPassionate about continuous improvement and innovation

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