Trade Support Analyst position at Louis Dreyfus Company.| Malaysia

_{2026-02-20T08:04:07.765Z} bot

Louis Dreyfus Company Trade Support Analyst

Experience: 5-years

Pattern: Full-time

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Master's (M.A.)

SUBANG JAYA, 1..........Malaysia

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Job DescriptionAs a Trade Support Analyst for the Cotton Platform, you will be a part of the Global SBS Commercial Service Line Team. Reporting to SBS Commodity Management Operation Manager, this role is responsible for providing operational support for the Domestic & International Supply Chain in various scopes including contract management, master data management, commercial invoicing, cash management, stock data reconciliation & declaration, and client service management. This role needs to provide support to the Cotton Platform for various markets, mainly Australia, and other important markets (China, etc.).Main Responsibilities:Contract Management:Perform daily trade capture and system entryPerform daily trade confirmation, monitoring, and reconciliation (completeness/coherence check)Perform daily contract document reception/issuing, monitoring, and signatureIssue contracts after trades are validated and verify accuracy between contracts issued/received in database; recognize discrepancies and communicate with the trading deskPerform daily price fixation and input in the Front Office SystemPerform daily price fixation note managementConduct regular contract updates in the Front Office SystemInvoicing and Cash Management:Handle the daily goods’ invoices issuanceHandle the daily booking for the secondary costs’ invoicesHandle the daily payment request issuanceHandle the daily cash collection monitoring by ensuring timely payment of the goods, based on the customers’ orders and forecast, safety stock levels (per customer and/or product)Monitor the daily cash collection monitoring, including checking the invoices (matched or not), reporting cash (received or not)Update the data in the Front Office SystemStock Data Management:Handle the stock insurance declarationUpload the daily/weekly warehouse report in the Front Office SystemPerform stock reconciliation against warehouse receiptsMaintain/Match cotton batch attributes in Cotton Receiving System (CRS)Maintain and update the specific data delivery in the system, ensuring accuracy of delivery details and preferencesManage individual requirements and order history recordsClient Service Management:Act as the key point of contact on any of the Client’s orders, ensuring proactive and professional communicationManage administrative counterparty requests such as payment status, contracts & invoices documents, account statements reconciliation, etcAddress clients’ inquiries and provide order status updates, shipping details, and documentation supportRecord clients’ claims/complaints and provide feedback after identifying resolutionBuild and maintain strong relationships with customers, ensuring high standards and satisfaction levelsExport documents Management Export documents preparation and issuanceExport documents checking and validationExport documents Dispatch, status update and fillingExperiences:At least 3-5 years of relevant working experiences in customer service, order management, supply chain or logistics in a B2B working environmentHighly proficient with Microsoft ExcelExperience in systems (SAP, trading systems, payment system, etc) is a plusAbility to work in a fast-paced environment and handle a huge volume of requestsAbility to prioritize multiple tasks, meet deadlines and propose solutionsAbility to work independently and commit OT when requiredWith a financial background are preferredOther Soft-skills:Good business acumen and commercial awarenessStrong analytical skills with a keen eye for detailsIndependent self-starter who takes initiative, and has a proactive attitude toward problems and issuesGood communication and interpersonal skillsDeliver high performance under tight deadline in a high-pressure environment Languages: English (Fluent)Mandarin (Fluent)Additional language in ASEAN is an added advantageAcademics:Degree in Business/Accounting/Supply Chain/Logistics or related field of studyDiversity & InclusionLDC is driven by a set of shared values and high ethical standardsDiversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.SustainabilitySustainable value is at the heart of our purpose as a companyWe are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

Trade Support Analyst job opportunity at Louis Dreyfus Company.

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