Service System Engineer (m/w/d) Access job opportunity at Wabtec.

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Date2026-03-11T13:09:33.326Z bot
Wabtec Service System Engineer (m/w/d) Access
Experience: General
Pattern: Full-time
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loacation Leipzig, Saxony-Anhalt, Germany
loacation Leipzig, Saxon..........Germany
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Job DescriptionWho will you be working with?You will be part of a highly skilled Technical Services Group (TSG) supporting customers and internal engineering teams across multiple product lines. Our team combines deep technical expertise with hands‑on product knowledge to ensure safe, reliable, and high‑quality performance of access systems and other key train subsystems. You will collaborate daily with customers, project teams, OE engineering departments, and cross‑functional stakeholders to resolve issues, implement improvements, and maintain product performance throughout the lifecycle.How will you make a difference?As a member of the Technical Services Group (TSG), you will be responsible for providing technical expertise and lifecycle support for Access systems and potentially additional product lines such as Couplers, HVAC, or Doors. You will act as the primary point of contact for customers regarding technical matters, translating their requirements into engineering specifications and guiding issue resolution. You will develop and maintain technical documentation, lead feasibility assessments, and support project execution with accurate and timely deliverables. Your work ensures product safety, manages obsolescence, supports spare‑parts availability, and contributes directly to customer satisfaction and operational performance.What will your typical day look like?Serve as the main technical entry point for customers and internal stakeholders related to Access systemsProvide technical support for customer issues, safety cases, and hot‑issue resolutionTranslate customer requirements into engineering specificationsPrepare technical documentation, interface definitions, and integration plansManage BOMs and documentation updates for standard overhauls (OVH) and upgradesConduct feasibility studies and fleet assessments for custom engineering requestsManage spare‑parts documentation, including drawing updates and obsolescence handlingFacilitate communication between TSG project teams and OE engineering departmentsSupport on-site repair, overhaul, or upgrade activitiesParticipate in technical reviews and customer meetingsSupport the Technical Customer Interface (TCI) with system expertiseContribute to tender and technical offer preparationEnsure on‑time delivery (OTD) of project execution tasks

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