Customer Relations Officer (Easy Buying) Part time - IKEA Bang Yai job opportunity at Ikano Retail.

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Date2026-04-21T06:53:07.201Z bot
Ikano Retail Customer Relations Officer (Easy Buying) Part time - IKEA Bang Yai
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 109, 199, 199/1-2 Moo 6, Rattanathibet road, Saothonghin Sub-District, Bang Yai, Nonthaburi, Thailand
loacation 109, 199, 199/..........Thailand
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Job DescriptionYour assignment · I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business. · I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences. · I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan. · I know our daily and weekly service targets and this drives me to improve our service delivery. · Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer. · I optimise the relationship with our customers in order to drive sales growth and sustained long-term profitability. · I am empowered to solve customer complaints within my level of authorisation. I recognise when I need to escalate an issue and then pass on the relevant information to a manager for him/her to be able to deal effectively with the customer. · Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience. · I ensure safety guidelines are met within the Customer Relations  area. · I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

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