Trade Floor Support Engineer job opportunity at Talan.

Home Jobs In United Kingdom Tag: Job Trade Floor Support Engineer position at Talan


Date2026-01-28T09:15:52.582Z bot
Talan Trade Floor Support Engineer
Experience: General
Pattern: Full-time
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loacation London, England, United Kingdom
loacation London, Englan..........United Kingdom
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Job DescriptionTrade Floor Support Engineer (Contract)Location: London (Onsite, 5 days a week) Contract: 3 months – with possible extensions Hours: Core business hours with flexibility to work until 10:30pm when requiredThe RoleWe’re looking for a hands on Trade Floor Support Engineer who thrives in a fast paced, high-pressure environment. You’ll be the frontline tech hero supporting business users across the trading floor delivering outstanding service, resolving issues fast, and keeping systems running smoothly when it matters most.This is an onsite, customer facing role where responsiveness, technical depth, and calm under pressure are essential.What You’ll Be DoingDeliver 1st to 3rd line support via phone, email, ServiceNow, and in person meeting SLAs and managing user expectationsProvide trade floor and market data support, including Bloomberg and ReutersOnboard new joiners, handle desk moves (intraday & out of hours), and support ad hoc testingSupport desktop, laptop, VDI, and mobile devices (iPhones/iPads)Troubleshoot hardware, software, O365, Windows 10, and broker applicationsWork closely with 3rd party vendors to drive issue resolutionParticipate in out-of-hours on-call and provide late cover up to 10:30pm when requiredContribute to continuous improvement always looking for smarter, better ways of workingWhat You’ll BringEssential ExperienceProven Trade Floor Support experienceMarket data support (Bloomberg, Reuters) in a trading environmentStrong Windows 10, O365, and desktop support knowledgeAD, GPO, WMI, SCCM administration experienceDesktop virtualisation: Citrix XenDesktop, VMware, NutanixBroker applications experience (Brokertec, GFI, ICAP, etc.)Mobile device support (iPhone, iPad)ServiceNow ticketing experience (highly desirable)Nice to HavePowerShell scriptingExchange administrationStrong familiarity with SCCM ConsoleThe Person We’re Looking ForConfident communicator clear, calm, and professional at all levelsProactive, self-motivated, and comfortable working with minimal supervisionThrives under pressure and tight deadlinesFlexible, resilient, and tenaciousA true team player with leadership and mentoring capabilityAble to influence, delegate, and guide others effectivelyA genuine desire to make things better, not just keep the lights on

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