Customer Relationship Executive job opportunity at SGS.

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Date2026-04-20T08:04:22.659Z bot
SGS Customer Relationship Executive
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 30 Boon Lay Way, Singapore, Singapore
loacation 30 Boon Lay Wa..........Singapore
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Job DescriptionCoordinating auditor schedules and managing client requests and updates to auditor schedules.Specific responsibilities:SchedulingIdentify jobs due for surveillance and ensure all jobs are scheduled and invoiced.Raise and obtain approval for concession, suspension, and withdrawal of certification where requiredCoordinate with Technical Experts/Subcontractors and manage related documentation and approvals, including payment arrangements.Schedule auditor assignments for initial audits, surveillance, renewals, and training sessions.Collaborate with clients for the submission of Quality Manuals/Quality Plans (if off-site).Arrange access passes for jobs on Jurong Island.Send job confirmations to clients for initial, renewal, and surveillance audits.Organize ferry tickets, visa, and transport to Batam/Bintan and Malaysia (if required).Coordinate with affiliates for international audit jobs.Auditor Schedule UpdateUpdate allocated auditor information on CertIQ.Maintain timely updates of auditor schedules on CertIQ.Record changes in contact information or addresses on CertIQ.Monthly ReportingProvide comments on overdue schedules, concessions, and suspension reports.Update surveillance figures on CertIQ and relevant folders

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