Customer Master Data Management Supervisor job opportunity at SGS.

Home Jobs In Philippines Tag: Job Customer Master Data Management Supervisor position at SGS


Date2025-09-24T07:14:43.747Z bot
SGS Customer Master Data Management Supervisor
Experience: General
Pattern: Full-time
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degreeMaster's (M.A.)
loacation Alabang–Zapote Road, Las Piñas, Metro Manila, Philippines
loacation Alabang–Zapote..........Philippines
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Job DescriptionProcessAssuring high quality of service delivery based on Service Level Agreements and agreed KPIsFirst contact for issues escalation within B2C process (Customer Master Data)Cooperation with Internal and External AuditPerforming B2C (Customer Master Data) controlsAdvising other team members in terms of B2C (Customer Master Data) process mattersIntroduce Improvements within B2C process (Customer Master Data)Coordination:Coordinate completion of B2C (Customer Master Data) processesDelegate tasksDistribute the workload and supervise the team in day-to-day operationsManaging HR MattersCommunicate deadlinesMonitor the team performanceResolve or escalate any process issuesAttend and lead team meetingsPrepare reportsBuilding relationship with the countries during day-to-day operationsCommunication:point of contact to the affiliates managementreport to GBS managerprovide the guideline to the team based on the management decisionsMotivation:Motivate team membersListen to team member’s feedback and resolve or escalate any issuesSuggest and organize team building activitiesCreate a positive team environment Profile:Team playerGood organizational skillsAble to communicate information effectivelyBe able to motivate teamNatural leadership skillsB2C (Customer Master Data) Process knowledge

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