IT Analyst (Multi-Site Manufacturing) job opportunity at Nemera.

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Date2026-04-21T19:25:42.093Z bot
Nemera IT Analyst (Multi-Site Manufacturing)
Experience: General
Pattern: Full-time
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loacation 600 Deerfield Pkwy, Buffalo Grove, Illinois, United States
loacation 600 Deerfield ..........United States
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Job DescriptionPosition Purpose: The IT Analyst is responsible for the day to day IM administration and support of Buffalo Grove site as part of the IM organization.  KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS:  Provide first-line IT support by actively monitoring and responding to tickets with urgency and prioritizationDeliver hands-on and remote support for end users across office and production environmentsSupport multi-site operations (Buffalo Grove, Vernon Hills, Ravenswood)Troubleshoot hardware, software, network, and peripheral issuesManage incidents and service requests through resolution with strong time managementCollaborate with internal IT teams and vendors to drive issues to resolutionAssist with local IT projects (deployments, upgrades, site initiatives)Create and maintain IT documentation and knowledge base articlesTrain and support end users through 1:1 sessions and group trainingOwnership of project through life cycleTechnical RequirementsActive Directory /Windows / Microsoft 365 supportDell laptop/desktop hardware troubleshooting and deploymentNetwork and printer supportSoftware installation and deployment toolsBasic networking knowledge (LAN vs WLAN, client vs server)Video conferencing systems support What We’re Looking ForStrong customer service mindset with the ability to prioritize in a fast-paced environmentHands-on problem solver who takes ownership through resolutionComfortable working in a manufacturing environment where production is criticalStrong communication skills (verbal and written)Ability to work independently and across teams

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