Technical Solutions Engineer job opportunity at Arista Networks.

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Date2026-02-23T12:30:56.712Z bot
Arista Networks Technical Solutions Engineer
Experience: General
Pattern: Full-time
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loacation Bengaluru, Karnataka, India
loacation Bengaluru, Kar..........India
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Job DescriptionWho You’ll Work WithThe TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.What You’ll DoRespond to customer product inquiries via telephone or in written, internet-based email.Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.Troubleshoot problems with hardware equipment and software applications and recommends corrective action.Document customer communication and recurring technical issues to support product quality programs and product development.

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