Regional E-commerce Manager (Europe) job opportunity at KAYALI.

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Date2026-03-26T07:22:18.704Z bot
KAYALI Regional E-commerce Manager (Europe)
Experience: 8-years
Pattern: Full-time
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loacation London, United Kingdom
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Who We Are Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world’s most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jeweled bottles.   Our Mission To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.   Summary KAYALI is looking for an experienced and entrepreneurial E-Commerce Manager – EU/UK to drive the growth of our online business across the region. This role is responsible for developing direct-to-consumer sales through our brand website while also accelerating online performance with our retail partners. The ideal candidate combines strong digital trading expertise with operational rigor and cross-functional leadership. Based in the UK, this person will act as the regional e-commerce lead, working closely with our Global E-Commerce team at HQ and serving as the key point of contact for local operational partners. Key Responsibilities E-Commerce Growth & Trading (DTC Website) •        Own regional online sales performance (revenue, conversion, AOV, traffic, retention). •        Localize and execute the global e-commerce strategy for the EU and the UK. •        Manage the regional commercial calendar in alignment with HQ. •        Optimize onsite merchandising, product launches, and promotional activity. •        Monitor KPIs and provide actionable insights to improve performance. E-Commerce Development •        Drive online growth through new e-commerce channels (TikTok Shop). •        Collaborate with Commercial & Marketing teams on digital activations, launches, and visibility. •        Ensure best-in-class brand presence across all platforms. •        Analyze sell-out performance and identify growth opportunities. Operations & Customer Experience •        Act as the primary contact for the regional 3PL partners. •        Oversee fulfillment performance, SLAs, stock management, and returns. •        Coordinate closely with the Customer Service team to ensure excellent customer experience. •        Proactively identify and solve operational issues impacting online sales. Cross-Functional & Global Collaboration •        Partner closely with Global HQ E-commerce team: o   E-Commerce Director o   Growth Marketing Manager o   E-Commerce Product Manager o   CRM Manager o   UX/UI Designer •        Provide regional market insights and feedback to inform global initiatives. •        Ensure seamless implementation of global tools, campaigns, and platform updates in Europe. Profile & Qualifications •        5–8+ years of experience in e-commerce, preferably in beauty, fragrance, or premium consumer brands. •        Strong experience managing DTC websites (Shopify or similar platforms preferred). •        Proven track record of driving revenue growth in the European region. •        Experience working with major beauty retailers and their digital platforms. •        Solid understanding of digital marketing, CRM, and performance KPIs. •        Experience managing 3PLs and customer service operations. •        Strong analytical mindset and data-driven decision-making. •        Excellent project management and cross-functional communication skills. •        Ability to operate both strategically and hands-on in a growing brand environment. What We’re Looking For •        Entrepreneurial spirit with strong ownership mentality. •        Commercially driven and performance-oriented. •        Detail-oriented with strong operational discipline. •        Comfortable working in a fast-paced, international environment. •        Passion for fragrance, beauty, and brand building.

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