Sr. Delivery Director - SLED/FED (Public Sector Staffing & Delivery) job opportunity at Cynet Corp.

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Date2026-02-13T14:39:12.360Z bot
Cynet Corp Sr. Delivery Director - SLED/FED (Public Sector Staffing & Delivery)
Experience: 9-years
Pattern: Full-time
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loacation Noida, India
loacation Noida....India
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Position Overview We are seeking a  seasoned and mature Account Director  with a strong background in  SLED/FED (State, Local, Education, and Federal)  staffing. The ideal candidate will have hands-on experience managing large delivery teams for  MSP-driven and direct agency clients  across the U.S. Public Sector. This role demands exceptional leadership, client engagement, and operational control to ensure consistent delivery excellence and compliance across multiple accounts. Key Responsibilities Client & Delivery Management ·       Oversee end-to-end staffing delivery for  SLED/FED public-sector clients  through  MSPs  and  direct agency partnerships . ·       Serve as the  primary offshore delivery owner , ensuring all performance metrics and SLAs are achieved. ·       Maintain strong relationships with  MSP program managers, onshore account directors, and end clients . ·       Ensure high-quality submittals, strong interview-to-hire ratios, and timely onboarding. ·       Drive process alignment, reporting cadence, and performance governance with client stakeholders. Team Leadership ·       Lead and inspire a delivery team of  35-50 recruiters, leads, and account managers  across multiple verticals (IT, Non-IT, Healthcare, Engineering, and Administrative). ·       Implement structured training, mentoring, and KPI-driven performance management. ·       Create a high-accountability, transparent, and collaborative delivery culture. Operational & Strategic Leadership ·       Partner with leadership to identify  growth opportunities , new requisition categories, and process automation possibilities. ·       Leverage tools such as  Beeline, Fieldglass, Coupa, PeopleFluent, and SAP Ariba , and internal systems like  JobDiva, Ceipal, and JobTwine . ·       Participate in RFP/RFI support, new client transitions, and  Quarterly Business Reviews (QBRs)  with leadership. Performance & Analytics ·       Track, analyze, and improve  submittal-to-hire ratios, fill rates, and recruiter productivity . ·       Ensure high accuracy in reporting, data hygiene, and SLA compliance. ·       Manage  gross margin control, pay-to-bill alignment , and optimize delivery efficiency. Required Skills & Qualifications ·       9+ years  of experience in U.S. staffing/recruitment, with at least  3–5 years focused on SLED/FED or public-sector clients . ·       Proven expertise working  through MSPs and directly with client agencies . ·       Demonstrated success in managing  large offshore delivery teams (35-50 headcount) . ·       Deep understanding of  U.S. government procurement processes , compliance requirements, and contracting structures. ·       Excellent leadership, communication, and stakeholder management skills. ·       Strong analytical mindset with exposure to  AI, automation, and analytics-driven recruiting platforms . Personal Attributes ·       Mature, confident, and people-oriented leader. ·       Highly organized with a “delivery-first” mindset. ·       Strategic thinker who can balance performance, compliance, and client satisfaction. ·       Strong ownership, accountability, and integrity under pressure.

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