German-Speaking Customer Experts for an Electronics Leader - Work In Greece job opportunity at Mercier Consultancy Global.

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Date2026-05-04T12:34:56.729Z bot
Mercier Consultancy Global German-Speaking Customer Experts for an Electronics Leader - Work In Greece
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Lisbon, Portugal
loacation Lisbon....Portugal
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Mercier Consultancy MD is currently seeking skilled German-Speaking Customer Experts to support a leading electronics company in Greece. In this role, you will provide comprehensive customer assistance to German-speaking clients, ensuring excellent support related to electronic products, services, and technical inquiries. Key Responsibilities Offer professional customer support to German-speaking customers via phone, email, and chat regarding electronic products and services. Assist customers in troubleshooting technical issues, providing product information, and resolving service-related inquiries efficiently. Maintain detailed and accurate records of all customer interactions using CRM systems. Collaborate with internal technical and sales teams to resolve complex customer concerns promptly. Stay up to date with new product developments, company policies, and industry trends to provide accurate guidance. Provide insights and feedback to improve the overall customer experience and service quality. Fluency in German (spoken and written) is required; proficiency in English is a plus. Previous experience in customer service or technical support, preferably within the electronics industry. Strong communication, problem-solving abilities, and a customer-focused attitude. Ability to multitask and remain efficient in a dynamic, fast-paced environment. Familiarity with CRM software and digital communication tools. Willingness to relocate and work in Greece. Passion for technology and dedication to continuous learning.

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