Danish Speaking Marketplace Customer Representative -Remote in Greece job opportunity at Patrique Mercier Recruitment.



Date2025-09-30T13:49:24.236Z bot
Patrique Mercier Recruitment Danish Speaking Marketplace Customer Representative -Remote in Greece
Experience: General
Pattern: Full-time
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degreeGeneral
Greece
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Patrique Mercier Recruitment FR is thrilled to announce an opening for a Danish Speaking Marketplace Customer Representative. We are dedicated to delivering exceptional service to our customers, and in this role, you will be a key player in supporting our Danish-speaking clientele as they engage with our marketplace services. Responsibilities Act as the primary contact for Danish-speaking customers, providing assistance via phone, email, and live chat. Guide customers through the marketplace, addressing inquiries related to products, pricing, and order tracking. Handle customer complaints and ensure their resolution to maintain high satisfaction levels. Document all customer interactions in our CRM system for accurate record-keeping and follow-up. Collaborate with other teams to communicate customer insights and enhance service quality. Stay informed on marketplace updates, product offerings, and promotional campaigns to provide customers with accurate information. Participate in team meetings and training sessions, contributing to a positive and collaborative team environment. Fluency in Danish and English, with strong written and verbal communication skills. Prior experience in customer service or related roles is preferred. Excellent problem-solving skills focused on customer satisfaction. Familiarity with CRM software and proficiency with digital communication platforms. Strong organizational skills with a keen attention to detail. A proactive and self-motivated individual who can work independently as well as collaboratively. A positive attitude and a genuine passion for delivering top-notch customer service.

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