Swedish Speaking Technical Support Advisor job opportunity at Patrique Mercier Recruitment.

Home Jobs In Greece Tag: Job Swedish Speaking Technical Support Advisor position at Patrique Mercier Recruitment


Date2025-09-30T13:46:57.060Z bot
Patrique Mercier Recruitment Swedish Speaking Technical Support Advisor
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Athens, Greece
loacation Athens....Greece
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Patrique Mercier Recruitment FR is a prominent recruitment agency recognized for connecting talented professionals with leading organizations. We are pleased to offer an exciting opportunity for a Swedish Speaking Technical Support Advisor to join our exceptional customer service team. This role is ideal for individuals who have a solid technical background and a passion for delivering outstanding support to Swedish-speaking clients. Responsibilities Provide high-quality technical support to Swedish-speaking customers through phone, email, and chat channels. Diagnose and resolve technical issues to ensure a great customer experience. Guide customers on product usage and best practices. Maintain accurate records of customer interactions and resolutions in our CRM system. Collaborate with product and engineering teams to escalate and resolve complex issues. Ensure customer satisfaction through follow-ups and issue resolution. Stay updated on product developments and industry trends to enhance support services. Fluency in Swedish and English, both written and spoken. Prior experience in technical support or a customer service role is highly desirable. Strong technical aptitude and troubleshooting skills. Exceptional attention to detail and critical thinking abilities. Strong verbal and written communication skills with a focus on the customer experience. Experience with CRM systems and remote support tools is advantageous. Ability to work effectively both independently and within a team environment.

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