Danish Speaking Streaming Platform Support Representative -Remote in Greece job opportunity at Patrique Mercier Recruitment.

Home Jobs In Denmark Tag: Job Danish Speaking Streaming Platform Support Representative -Remote in Greece position at Patrique Mercier Recruitment


Date2025-08-06T14:06:00.559Z bot
Patrique Mercier Recruitment Danish Speaking Streaming Platform Support Representative -Remote in Greece
Experience: General
Pattern: Full-time
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degreeGeneral
Denmark
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Patrique Mercier Recruitment FR is seeking a Danish Speaking Streaming Platform Support Representative to join our enthusiastic support team. In this pivotal role, you will assist Danish-speaking users with their inquiries and contribute to a delightful streaming experience on our platform. If you are passionate about technology and customer service, we would love to welcome you to our team! Responsibilities Provide top-notch customer support to Danish-speaking users through email, live chat, and phone, answering their questions regarding the streaming service. Troubleshoot and resolve a range of technical issues related to account set-up, streaming quality, and content availability. Guide users through platform features and ensure they are informed of best practices to optimize their streaming experience. Accurately document customer interactions and resolutions in the CRM system. Partner with other departments to share user feedback and suggest enhancements to the service. Keep updated on the latest platform developments and streaming industry trends to provide informed support. Proactively follow up with users to ensure their concerns are fully resolved and satisfaction is achieved. Fluency in Danish and English, both spoken and written. Experience in customer support or technical assistance, preferably in the streaming or entertainment sector. Familiarity with streaming technology and user experience principles. Strong analytical skills coupled with an effective problem-solving approach. Excellent communication skills focused on delivering high customer satisfaction. Knowledge of CRM systems or support ticketing tools is an advantage. A proactive and independent work ethic in a dynamic and fast-paced environment.

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