Finnish-speaking Night Shift Customer Support Agent - iGaming Company in Malta job opportunity at Next Job Abroad.

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Date2026-03-29T16:18:51.128Z bot
Next Job Abroad Finnish-speaking Night Shift Customer Support Agent - iGaming Company in Malta
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Pattern: Full-time
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loacation Helsinki, Finland
loacation Helsinki....Finland
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Night Shift Customer Support Agent – Live & Work in Malta (iGaming) Some people run on coffee. Others run on moonlight. If you’re sharp at night, experienced in customer support, and want an international career in iGaming, this is your lane. We’re hiring for an established iGaming company in  Malta , one of Europe’s main hubs for online gaming, tech, and international careers. What you’ll be doing You’ll be the first point of contact for players via: Live chat Email You’ll handle: Account questions Player verification (KYC) & document processing Payments & account-related queries Responsible Gaming situations Identifying suspicious behaviour Investigating issues and providing solutions You’ll also: Escalate complex or sensitive cases Spot risks and unusual activity Promote relevant services where appropriate Deliver first-contact resolution whenever possible This role combines  customer care, security awareness, and problem-solving . About You Fluent  English  +  Finnish Proven experience in customer support (chat/email based) Comfortable working night shifts Good judgment and attention to detail Ability to work independently Calm, structured communication style We’re looking for people who already know how to: Work with live chat, email and customer cases Handle multiple conversations at once Stay professional in fast-paced environments Understand service, systems and customer responsibility Experience in  iGaming  is a big plus.

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