German-Speaking Collections Officer in Malta job opportunity at Next Job Abroad.

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Date2026-02-19T19:12:01.135Z bot
Next Job Abroad German-Speaking Collections Officer in Malta
Experience: General
Pattern: Full-time
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loacation Hamburg, Germany
loacation Hamburg....Germany
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Our client is seeking a German-speaking Collections Officer to join their Malta team. Reporting directly to the German Team Leader, you will be part of a dynamic team responsible for sales, customer onboarding, handling inquiries, and liaising with the collections department. This role offers a unique opportunity to work in a multinational environment where collaboration, growth, and personal development are encouraged. You will contribute to providing world-class customer service while gaining valuable experience in financial products, operational processes, and client management. Key Responsibilities Provide accurate information to customers regarding the bank’s products, services, and payments Actively solicit new sales following the company’s strategy and guidelines Respond to customer queries via telephone, live chat, email, and SMS Support onboarding processes, including document verification Work closely with other departments, particularly payments and collections, to ensure smooth operations Maintain a positive and collaborative work environment Promote excellent customer experiences in all interactions Clarify and complete other assigned tasks as required Additional Responsibilities Assist in creating sales reports Support training and mentoring of new team members Help document operational procedures Suggest improvements to systems, processes, and workflows Complete ad hoc tasks assigned by the Head of New Markets Fluent German and English (written and spoken) Experience in customer service and sales of financial products Experience with client onboarding and document verification Strong communication skills with a results-oriented mindset Detail-oriented, proactive, and high personal work standards Team player with strong customer service focus Able to work independently and manage multiple tasks Proficient in Microsoft Office, especially Excel

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