German B2B Customer Advisor | Athens Greece - GRE5 job opportunity at Cross Border Talents.

Home Jobs In Greece Tag: Job German B2B Customer Advisor | Athens Greece - GRE5 position at Cross Border Talents


Date2024-04-02T14:01:22.000Z bot
Cross Border Talents German B2B Customer Advisor | Athens Greece - GRE5
Experience: General
Pattern: Full-time
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degreeDiploma
loacation Athens, Greece
loacation Athens....Greece
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At the moment Cross Border Talents is looking for German speakers to work for a worldwide top brand. Are you interested in moving abroad? Your Role as a Customer Advisor: Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database; Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy; Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; Troubleshoot through the use of open questions, support documents, and system training; Offer recommendations to common problems or frequently asked questions. High School Diploma or Higher Native/Fluent German; Good level of English, C1; Writing speed: 20 words per minute Active Listening Good Problem Solving Skills Strong troubleshooting skills

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