Account Manager - Commercial Lines job opportunity at Insurance Office of America.

Home Jobs In United States of America Tag: Job Account Manager - Commercial Lines position at Insurance Office of America


DatePosted Yesterday bot
Insurance Office of America Account Manager - Commercial Lines
Experience: 3-years
Pattern: Full time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Los Angeles, CA, United States of America
loacation Los Angeles, C..........United States of America
Auto GPT Summarize Enabled
Job Description: Title: Account Manager - Commercial Lines   Hybrid:   1-2 of days in office at one of our California office locations in Aliso Viejo, Glendale, Ontario, Sacramento, San Diego or Santa Barbara Remote: for residents in the Los Angeles County area Supporting:   Los Angeles, CA Region   | Book Focus:   Entertainment (preferred)     Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :  M a nage an assigned   book of business , ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.     Key Responsibilities:   Technical Competence :   Maintain   technical competence and industry   expertise .   Team Leadership :   Direct daily activities of the account management team.   Customer Service :   Handle customer service requests, policy administration, billing, claims, and coverage analysis.   Policy Management :   Manage policy expirations and renewals.   Renewal Process :   Conduct client research, prepare submissions, negotiate coverages, and present proposals.   Accounts Receivable : Monitor reports and   take action   on delinquent accounts, collecting outstanding balances.   System Maintenance :   Maintain   agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.   Activity Monitoring:   Monitor   and maintain activity/suspense to ensure   timely   completion.   Communication:   Maintain   frequent, transparent communication with the account team   regarding   workload status and any issues.   Service Excellence:  Deliver excellent service, proactively   anticipate   needs, and respond quickly to service requests.   Policy Compliance:  Stay updated on company policies and procedures.   Continuous Improvement:   Seek   and adopt best practices to improve individual and team performance.   Champion IOA Values:   Demonstrate   integrity and leadership.     Ideal Candidate   Qualifications:   3+ years of account management experience ,   or 5+ years in the insurance industry   Thorough knowledge of insurance brokerage and client needs   Required active property & casualty licensing; professional designation (CIC or equivalent) preferred   Strong analytical, problem-solving, and decision-making skills   Exceptional customer service,   communication,   multitasking, and organizational skills   Proficiency   in MS Office (Outlook, Word, Excel)   High School Diploma (or equivalent)     What We Offer:   Competitive salaries and bonus potential   Company-paid health insurance   Paid holidays, vacations, and sick time   401K with employer match   Professional growth and career progression opportunities   Respectful culture and work/family life balance   Community service commitment   Supportive teammates and a rewarding work environment     What to Expect   (Application Process) :   30-Minute Phone Screen, Online Assessments, and Interview(s)   Salary Range The expected pay range for this position is $75,000.00 to $105,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Other Ai Matches

Account Associate- Commercial Insurance- Remote Applicants are expected to have a solid experience in handling Job related tasks
Branch Operations Supervisor - Commercial Lines Applicants are expected to have a solid experience in handling Job related tasks
Account Manager - Commercial Lines Applicants are expected to have a solid experience in handling Job related tasks
Payroll & Client Service Specialist (UKG Ready required) Applicants are expected to have a solid experience in handling Job related tasks