First Mile Hub Supervisor (Munfia) job opportunity at Bosta Egypt.



Date2026-04-23 bot
Bosta Egypt First Mile Hub Supervisor (Munfia)
Experience: 4-years
Pattern: Full-time
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degreeDiploma
loacation Al Minufiyah, Egypt
loacation Al Minufiyah....Egypt
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<p><strong>About the role </strong></p> <p>We are seeking a hands-on and detail-oriented <strong>First-Mile Hub Supervisor</strong> to oversee day-to-day operations at our hub. The role is key to ensuring smooth parcel flow from merchants and shippers into our network, maintaining service quality, and leading a team to achieve operational excellence.</p> <p>&nbsp;</p>\n<p></p><p><br></p><b>Responsibilities</b><ul> <li>Supervise and manage the <strong>first-mile hub operations</strong>, ensuring parcels are received, sorted, and dispatched accurately and on time.</li> <li>Lead, coach, and support a team of hub agents, loaders, and drivers to achieve daily operational targets.</li> <li>Monitor KPIs such as parcel intake accuracy, hub productivity, dispatch timelines, and SLA adherence.</li> <li>Ensure proper scanning, labeling, and documentation of parcels to maintain visibility and traceability.</li> <li>Coordinate with line-haul and last-mile teams to guarantee smooth parcel handover and transfer.</li> <li>Implement and maintain <strong>health, safety, and compliance standards</strong> within the hub.</li> <li>Optimize resources (staff, equipment, space) to meet volume demands efficiently.</li> <li>Handle operational issues and escalations, ensuring quick resolution and minimal service disruption.</li> <li>Conduct daily shift briefings, monitor staff performance, and provide training where needed.</li> <li>Generate operational reports and highlight improvement areas to management.</li> </ul><p><br></p><b>Qualifications</b><ul> <li>Bachelor’s degree or diploma in Business, Logistics, Supply Chain, or related field.</li> <li>3–4 years of experience in logistics, warehouse, or hub operations, with at least 2 year in a supervisory role.</li> <li>Strong leadership and team management skills with the ability to motivate frontline staff.</li> <li>Knowledge of first-mile/last-mile logistics processes and parcel handling standards.</li> <li>Proficient in using logistics systems, scanners, and MS Office tools.</li> <li>Good communication and problem-solving skills.</li> <li>Ability to work under pressure and manage high-volume operations.</li> <li>Flexibility to work shifts, weekends, and holidays as required.</li> </ul><p><br></p><b>What we offer </b><ul> <li>Opportunity to be part of a fast-growing logistics company.</li> <li>Competitive salary and benefits.</li> <li>Career development and growth within Operations.</li> <li>A dynamic and supportive work environment.</li> </ul><p><br></p><p></p>\n

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