NRS Pay Support job opportunity at IDT Corporation.

Home Jobs In Guatemala Tag: Job NRS Pay Support position at IDT Corporation


Date2020-09-24 bot
IDT Corporation NRS Pay Support
Experience: General
Pattern: Sales
Country:
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degreeDiploma
loacation Guatemala, Guatemala
loacation Guatemala....Guatemala
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<p><span style="font-size: 9pt;">Our National Retail Solutions Pay Support representatives provide support to our customers and process CC applications, they solve and address banking questions&nbsp; and provide general follow up to the applications submitted by the potential clients.</span></p> <p>&nbsp;</p>\n<p></p><p><br></p><b>What we need:</b><ul> <li>Provide Support to potential clients.</li> <li>Stay up to date with systems and products information, changes, and updates in the market.</li> <li>Support sales organization, retailers and NRS product line.</li> <li>Address and answer banking questions</li> <li>Other duties as necessary to support merchants and customers to ensure satisfaction and continued relationship.</li> <li>Follow standard processes and procedures.</li> <li>Understand the value of our products and the needs of our retailers and their profiles inside and out</li> <li>Ability to create strong connections and relations with their retailers and costumers (distributors and store owners)</li> <li>Coordinate with multiple departments related to the systems such as Tech Support if needed</li> <li>Ability to keep internal reports up to date (if needed)</li> <li>Technical Support background</li> </ul><p><br></p><b>What we offer:</b><ul> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School Diploma</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 85% of English Proficiency</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Software proficiency</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Service Experience</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience in ticketing, inquiries or tracking systems</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills (written and spoken)</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Job stability (at previous jobs)</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Problem – solving skills and the ability to think under pressure.</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Patient, helpful, empathetic, good listener &amp; professional</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attention to details</li> <li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Goals and people oriented</li> </ul><p><br></p><p></p>\n

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