Back Office Officer (On-Boarding) position at Capital.com.| Australia

_2026-04-27 bot

Capital.com Back Office Officer (On-Boarding)

Experience: General

Pattern: Hybrid

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Melbourne, Vic..........Australia

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We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.\n Responsibilities:<div> <ul> <li>Review and verify client identification documents in line with KYC and AML regulations.</li> <li>Ensure all required forms are completed correctly and that client information is accurate and compliant with applicable legal and regulatory standards.</li> <li>Oversee the end-to-end onboarding process for new clients, ensuring timely and efficient account activation.</li> <li>Collaborate with the compliance team to identify and escalate any risks or inconsistencies found in client documentation.</li> <li>Assist clients in completing onboarding requirements, providing guidance and support where needed.</li> <li>Accurately input and update client information in the CRM and other internal systems.</li> <li>Maintain up-to-date and accurate client records, ensuring data integrity and confidentiality at all times.</li> <li>Generate regular reports on onboarding progress, client issues, and compliance concerns for management review.</li> <li>Maintain comprehensive and organized documentation of client communications and onboarding activities, ensuring readiness for audits or regulatory reviews.</li> </ul> </div> Requirements:<ul> <li>Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus</li> <li>Business level proficiency in English (equivalent to B2 or above in CEFR).</li> <li>Attention to detail and ability to multitask.</li> <li>Ability to work in a team in a very dynamic environment.</li> <li>Critical thinking and problem-Solving skills.</li> </ul> \nWhat Will You Get in Return? • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Back Office Officer (On-Boarding) job opportunity at Capital.com.

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