Personal VIP Manager (Evening Schedule) job opportunity at Jobgether.

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Date2026-05-04 bot
Jobgether Personal VIP Manager (Evening Schedule)
Experience: General
Pattern: Full-time
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loacation Switzerland, Switzerland
loacation Switzerland....Switzerland
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<p> </p><p data-start="0" data-end="157"><strong>This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Personal VIP Manager (Evening Schedule) in Switzerland.</strong></p> <p data-start="159" data-end="962">You will join a fast-growing, international environment focused on delivering premium, personalized experiences to high-value users. In this role, you will manage and engage a VIP customer base, ensuring strong relationships, high satisfaction, and long-term retention. You will act as a trusted point of contact, providing tailored support and proactive communication across multiple channels. The position combines customer success, relationship management, and data-driven insights to enhance user engagement and activity. Working in a remote-first setting, you will collaborate with cross-functional teams to optimize the customer journey. This is an evening-shift role suited for professionals who thrive in dynamic, customer-centric environments and enjoy building meaningful client connections.</p> <p></p>\n<p></p><p><br></p><b>Accountabilities:</b><div> <ul data-start="986" data-end="1841"> <li data-section-id="87gbz" data-start="986" data-end="1089">Manage and maintain a portfolio of VIP clients, ensuring high levels of engagement and satisfaction</li> <li data-section-id="1m4c7l6" data-start="1090" data-end="1199">Monitor user activity and implement strategies to increase retention and reactivation of inactive clients</li> <li data-section-id="j99zas" data-start="1200" data-end="1295">Provide personalized support and recommendations based on customer behavior and preferences</li> <li data-section-id="1tgpmyt" data-start="1296" data-end="1390">Handle inbound and outbound communications via email, messaging platforms, and phone calls</li> <li data-section-id="14to5yh" data-start="1391" data-end="1487">Build strong, trust-based relationships with VIP users to enhance loyalty and lifetime value</li> <li data-section-id="4o0t5q" data-start="1488" data-end="1574">Analyze customer data to identify trends, opportunities, and areas for improvement</li> <li data-section-id="1mga79e" data-start="1575" data-end="1674">Address client concerns, objections, and issues with a proactive and solution-oriented approach</li> <li data-section-id="1116uf5" data-start="1675" data-end="1761">Collaborate with internal teams to improve service quality and customer experience</li> <li data-section-id="10ndiq1" data-start="1762" data-end="1841">Ensure timely and professional communication aligned with service standards</li> </ul> <h3 data-section-id="1j0fx74" data-start="1843" data-end="1860">Requirements:</h3> <ul data-start="1861" data-end="2679"> <li data-section-id="1dcmc21" data-start="1861" data-end="1969">Previous experience in VIP account management, customer success, or within the iGaming/gambling industry</li> <li data-section-id="1qdogpd" data-start="1970" data-end="2037">Strong communication skills in English, both written and spoken</li> <li data-section-id="roi6bb" data-start="2038" data-end="2119">Ability to engage clients effectively through multiple communication channels</li> <li data-section-id="1s8e7dv" data-start="2120" data-end="2214">Experience handling customer objections and delivering high-quality service under pressure</li> <li data-section-id="rn5ou7" data-start="2215" data-end="2303">Strong time management skills and ability to meet deadlines in a structured schedule</li> <li data-section-id="rxc0oa" data-start="2304" data-end="2383">Analytical mindset with the ability to interpret customer behavior and data</li> <li data-section-id="1v4tc54" data-start="2384" data-end="2453">High level of empathy, resilience, and customer-oriented thinking</li> <li data-section-id="zj746d" data-start="2454" data-end="2512">Willingness to learn new tools, systems, and processes</li> <li data-section-id="167to3z" data-start="2513" data-end="2595">Availability to work evening hours (18:00 – 02:00 Kyiv time, Monday to Friday)</li> <li data-section-id="19eaud7" data-start="2596" data-end="2679">Nice to have: experience with Excel and CRM or platform tools such as SoftSwiss</li> </ul> <h3 data-section-id="1iaul7c" data-start="2681" data-end="2694">Benefits:</h3> <ul data-start="2695" data-end="3336"> <li data-section-id="1n6qn82" data-start="2695" data-end="2756">Fully remote working model with flexible location options</li> <li data-section-id="14apxv8" data-start="2757" data-end="2818">Structured evening schedule with consistent working hours</li> <li data-section-id="129lwzl" data-start="2819" data-end="2855">Competitive compensation package</li> <li data-section-id="10f68u0" data-start="2856" data-end="2910">Paid annual leave, public holidays, and sick leave</li> <li data-section-id="1sxzugb" data-start="2911" data-end="2968">Health insurance and mental wellness support programs</li> <li data-section-id="h41nkf" data-start="2969" data-end="3040">Monthly benefits budget for personal interests, hobbies, or fitness</li> <li data-section-id="1d5uks1" data-start="3041" data-end="3105">Access to training programs, workshops, and language courses</li> <li data-section-id="1rqfaua" data-start="3106" data-end="3187">Career growth opportunities with structured performance reviews and mentoring</li> <li data-section-id="ufa1p8" data-start="3188" data-end="3260">Team events, virtual activities, and a collaborative company culture</li> <li data-section-id="2ku6as" data-start="3261" data-end="3336">Modern tools and support to enable efficient and productive remote work</li> </ul> </div><p><br></p><p></p>\n<p><strong>How Jobgether works:</strong></p> <p>We use an <strong>AI-powered matching process</strong> to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.</p> <p>We appreciate your interest and wish you the best!</p> <p><a href="https://jobgether.com/how-jobgether-works">&nbsp;Why Apply Through Jobgether?</a>&nbsp;</p> <p>&nbsp;</p> <p><strong>Data Privacy Notice:</strong> By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>#LI-CL1</p>

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