Cloud Support Specialist position at Caseware.| Netherlands

_2025-06-24 bot

Caseware Cloud Support Specialist

Experience: General

Pattern: Full Time - 12 Month Contract (NL)

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Apeldoorn, Net..........Netherlands

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<p><span data-contrast="none">Caseware is op zoek naar een <strong>Support Specialist</strong> voor het klantenserviceteam</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> <p> </p><p> </p><p><span data-contrast="auto">Wil jij hét aanspreekpunt zijn voor gebruikers van onze Cloudoplossingen? Speel jij graag een sleutelrol in de gebruikerservaring bij Caseware? En krijg je energie van het leveren van service van topkwaliteit? Bij Caseware maken we de stap naar de Cloud en jij kunt daarin echt het verschil maken.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> <p></p> <p> </p><p aria-level="3" role="heading"><span data-contrast="none"><span data-ccp-parastyle="heading 3">Je </span><span data-ccp-parastyle="heading 3">belangrijkste</span><span data-ccp-parastyle="heading 3"> </span><span data-ccp-parastyle="heading 3">werktaken</span><span data-ccp-parastyle="heading 3">:</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335557856":16185078,"335559738":263,"335559739":263}"> </span></p> <p></p> <p></p> <p><span style="font-size: 11pt;"> </span></p> <p><span style="font-size: 11pt;">❗</span><strong style="font-size: 11pt;">Dit is eenVoltijdfunctie</strong><span style="font-size: 11pt;"> </span></p> <p><span style="font-size: 11pt;"> </span></p> <p><span style="font-size: 11pt;">📍</span><strong style="font-size: 11pt;">Location:</strong><span style="font-size: 11pt;"> Apeldoorn , Fauststraat 3, 7323 BA Apeldoorn, Netherlands. </span></p> <p><span style="font-size: 11pt;"> </span></p> <p><span style="font-size: 11pt;">Contact Dana Liulica – Talent Acquisition Partner</span></p>\n<p></p><p><br></p><b>Je belangrijkste werktaken: </b><div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Onze klanten helpen om gebruik te maken van onze bestaande Cloud oplossingen in de samenstel- en auditmodules.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Taken oplossen rond het gebruik van de software, van onze Cloud producten en hybride oplossing. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Ervoor zorgen dat onze klanten het maximale uit ons productportfolio halen bij het implementeren van Cloud oplossingen.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Onze kennisartikelen en FAQ's in ons servicesysteem onderhouden</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Samen met je collega's ervoor zorgen dat klanten de best mogelijke ervaring hebben met Caseware. Taken worden verwerkt via ons support ticketsysteem, e-mail of telefoon. De omvang van de taken verschilt per klant en er zullen weinig dagen hetzelfde zijn. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> </div><p><br></p><b>We verwachten: </b><div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1" role="listitem"> <p><span data-contrast="none">HBO werk- en denkniveau.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Je wilt helpen om de gebruikerservaring nog beter te maken en je zet een geweldige service op de eerste plaats.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Je kunt zelfstandig werken maar je vindt het ook geweldig om een teamspeler te zijn.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Het </span><span data-contrast="none">is een pré dat je een financiële opleiding hebt gevolgd waarbij je boekhoudkundige kennis hebt opgedaan.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Je bent kwaliteitsbewust en oplossingsgericht, je bent technisch onderlegd en je hebt gevoel voor IT.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1" role="listitem"> <p><span data-contrast="auto">Je bent gemotiveerd om jezelf continu verder te ontwikkelen.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> </div><p><br></p><b>Wat we je bieden :</b><div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Een baan van 32 tot 40 uur per week;</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Mogelijkheid om hybride te werken (50/50 kantoor Apeldoorn/thuis);</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Een informele, open cultuur in een agile werkomgeving;</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Een prettig, marktconform salaris;</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Meedelen in de winst in de vorm van een winstregeling;</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Werken bij een financieel gezond bedrijf met groeiambities;</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1" role="listitem"> <p><span data-contrast="none">25 vakantiedagen en de optie om 5 dagen bij te kopen;</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1" role="listitem"> <p><span data-contrast="none">De kans om te werken met een van de toonaangevende kwaliteitsmanagementsystemen voor de accountancysector en grote organisaties; </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Door je werk krijg je inzicht in de Caseware oplossing van de toekomst, terwijl je een belangrijke factor bent in de werking van de huidige oplossing. De baan biedt geweldige mogelijkheden om onze oplossingen te beïnvloeden door je eigen ervaring en nauwe dialoog met de klant.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </li> </ul> </div> <div> <p><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16185078,"335559738":0,"335559739":0}"> </span></p> </div> </div><p><br></p><p></p>\n

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