Enablement Manager job opportunity at Deputy.



Date2026-03-22 bot
Deputy Enablement Manager
Experience: 8-years
Pattern: Full Time
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degreeMBA
loacation Sydney, Australia
loacation Sydney....Australia
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<p><span style="font-size: 16px;">Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States.</span><span style="font-size: 11pt;">&nbsp;</span><span style="font-size: 16px;">Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.&nbsp;</span></p> <p>&nbsp;</p> <p><span style="font-size: 16px;">At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.</span></p> <p>&nbsp;</p> <p><span style="font-size: 16px;">We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.</span></p> <p>&nbsp;</p> <p><span style="font-size: 16px;">If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!</span></p><p><br></p><p><strong><span style="font-size: 13pt; font-family: Arial, sans-serif;">The Role</span></strong></p> <p>&nbsp;</p> <p><span style="font-size: 11pt; font-family: Arial, sans-serif;">As a </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Lead Enablement Manager</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, you will possess advanced knowledge in role-specific technical areas and share that expertise to provide guidance and support to peers. You will be responsible for owning the design and delivery of comprehensive training programs, resources, and tools that equip our entire Commercial organization—including Sales, Customer Success, Technical Support, and Delivery Services—with the knowledge and skills they need to succeed.</span></p> <p>&nbsp;</p> <p><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will serve as a consulting partner to local leaders, ensuring our enablement initiatives are not only aligned with global business goals but also tailored to specific regional or functional nuances.</span></p>\n<p></p><p><br></p><b>Responsibilities</b><ul> <li><strong><span style="font-size: 11pt;">Design &amp; Advanced Delivery:</span></strong><span style="font-size: 11pt;"> Design and deliver engaging training programs that address the specific needs of our Commercial teams. You will solve complex problems in content delivery, ensuring materials are tailored to the team’s technical and industry-specific needs.</span></li> <li><strong><span style="font-size: 11pt;">Program Lifecycle Ownership:</span></strong><span style="font-size: 11pt;"> Drive the entire lifecycle of enablement programs—from ideation and content creation to delivery and measurement—with a focus on driving efficiency and measurable results.</span></li> <li><strong><span style="font-size: 11pt;">Technical Bridge:</span></strong><span style="font-size: 11pt;"> Bridge the gap between technical product releases and commercial needs. You will serve as a thought leader, creating consumable materials that simplify complex product updates for various audiences.</span></li> <li><strong><span style="font-size: 11pt;">Strategic Collaboration:</span></strong><span style="font-size: 11pt;"> Actively contribute to team decision-making by collaborating with stakeholders (Product, Marketing, Sales Leadership, RevOps) to identify and proactively address learning gaps.</span></li> <li><strong><span style="font-size: 11pt;">Consultative Partnership:</span></strong><span style="font-size: 11pt;"> Serve as a consulting partner to local leaders, delivering localised programming and supporting team decisions with data-backed insights.</span></li> <li><strong><span style="font-size: 11pt;">Impact Analysis:</span></strong><span style="font-size: 11pt;"> Track and analyse the impact of enablement initiatives. You will develop creative solutions to business challenges by using data to identify areas for improvement and refine our approach.</span></li> <li><strong><span style="font-size: 11pt;">Onboarding Excellence:</span></strong><span style="font-size: 11pt;"> Develop and deliver engaging onboarding programs (live &amp; e-learning) that quickly bring new employees up to speed, acting as a mentor to help them navigate the Deputy ecosystem.</span></li> <li><strong><span style="font-size: 11pt;">Subject Matter Expertise:</span></strong><span style="font-size: 11pt;"> Demonstrate deep proficiency in:</span> <ul> <li><strong><span style="font-size: 11pt;">Sales Process:</span></strong><span style="font-size: 11pt;"> Discovery, solution validation, and program management.</span></li> <li><strong><span style="font-size: 11pt;">Methodologies:</span></strong><span style="font-size: 11pt;"> Advanced application of Value Selling, MEDDPICC, etc.</span></li> <li><span style="font-size: 11pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Business Acumen:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> Deep industry knowledge (Healthcare, Hospitality, Retail, etc.) equivalent to a veteran AE or Technical Product Marketer.</span></span></li> </ul> </li> </ul><p><br></p><b>Skills &amp; Experience</b><div> <ul> <li><strong><span style="font-size: 11pt;">Experience:</span></strong><span style="font-size: 11pt;"> 5–8+ years of experience in sales, customer success, technical support, or enablement within a B2B SaaS environment.</span></li> <li><strong><span style="font-size: 11pt;">Education:</span></strong><span style="font-size: 11pt;"> Bachelor's degree in a related field or equivalent experience; an MBA is a plus.</span></li> <li><strong><span style="font-size: 11pt;">L&amp;D Expertise:</span></strong><span style="font-size: 11pt;"> Proficiency in learning design, measurement, and structured enablement tooling (SalesHood). Experience with gamification and managing programs across multiple senior stakeholders.</span></li> <li><strong><span style="font-size: 11pt;">Project Management:</span></strong><span style="font-size: 11pt;"> Proven ability to manage multiple complex projects simultaneously, prioritise high-impact tasks, and meet tight deadlines.</span></li> <li><strong><span style="font-size: 11pt;">Consultative Mindset:</span></strong><span style="font-size: 11pt;"> Strong discovery, problem-solving, and facilitation skills.</span></li> <li><strong><span style="font-size: 11pt;">Communication:</span></strong><span style="font-size: 11pt;"> Exceptional presentation skills with the ability to articulate complex concepts to diverse audiences.</span></li> <li><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Travel Readiness:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> Willingness to travel as needed to support regional teams.</span></li> </ul> </div><p><br></p><p></p>\n<p><span style="font-size: 16px;"><strong>Employee Perks</strong></span></p> <p>&nbsp;</p> <p><span style="font-size: 16px;">- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)</span></p> <p><span style="font-size: 16px;">- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)&nbsp;</span></p> <p><span style="font-size: 16px;">- Take paid parental leave to support you and your family&nbsp;</span></p> <p><span style="font-size: 16px;">- Stay protected with Group Salary Continuance Insurance</span></p> <p><span style="font-size: 16px;">- Access support through our Employee Assistance Program</span></p> <p><span style="font-size: 16px;">- Enjoy additional leave days — including&nbsp; study assistance, celebration days and volunteering</span></p> <p><span style="font-size: 16px;">- Join our global working groups focused on collaboration, belonging and connection</span></p> <p><span style="font-size: 16px;">- Get creative at our annual Hackathons</span></p> <p><span style="font-size: 16px;">- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!</span></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="font-size: 16px;">Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.&nbsp;</span></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="font-size: 16px;">#LI-Hybrid</span></p>

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