Business Systems Analyst (Salesforce & Lead-to-Cash) job opportunity at Emburse.



Date2026-04-16 bot
Emburse Business Systems Analyst (Salesforce & Lead-to-Cash)
Experience: 5-years
Pattern: Full-Time
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loacation Boston, MA, United States
loacation Boston, MA....United States
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<p><b style="font-size: 11pt">Who We Are: </b></p><p><br></p><p><span style="font-size: 11pt">At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results.&nbsp;</span>Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.</p><p><br></p><p> </p><p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Are you a problem-solver who enjoys bridging the gap between ambitious Sales teams and technical systems? We are looking for a </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Business Systems Analyst (BSA)</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> to act as a strategic partner in defining and optimizing our </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Lead-to-Cash</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> roadmap. In this role, you won't just be taking orders; you’ll be a "translator" who ensures every system change drives operational efficiency and protects our revenue. If you have an operations mindset and love turning complex business pain points into elegant technical solutions, let’s talk.</span></p> <p></p>\n<p></p><p><br></p><b>What You Will Do</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Discovery:</span></strong><span style="font-size: 11pt;"> Lead interviews with Sales, Finance, and Operations to document business pain points and desired outcomes.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Solution Mapping:</span></strong><span style="font-size: 11pt;"> Create detailed process maps, user stories, and functional requirements for Salesforce CPQ Admin and Developers.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Prioritization:</span></strong><span style="font-size: 11pt;"> Manage the Business Systems backlog, prioritizing features based on ROI and strategic importance.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Stakeholder Alignment:</span></strong><span style="font-size: 11pt;"> Facilitate consensus between conflicting department needs, such as Sales flexibility versus Finance rigidity.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">UAT:</span></strong><span style="font-size: 11pt;"> Define and lead User Acceptance Testing (UAT) to ensure new features meet the business's quality standards.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Training:</span></strong><span style="font-size: 11pt;"> Develop training documentation and lead sessions to ensure high user adoption of new Lead-to-Cash processes.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"><strong style="font-family: Meta, sans-serif; font-size: 14px;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Support:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> Provide first-level triage and support to our internal teams to ensure smooth daily operations</span></li> </ul> </div><p><br></p><b>What You Bring </b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Professional Experience:</span></strong><span style="font-size: 11pt;"> 5+ years of experience as a Business Systems Analyst, specifically within Salesforce-driven environments.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Domain Expertise:</span></strong><span style="font-size: 11pt;"> A deep understanding of the Lead-to-Cash lifecycle, including quote-to-order and billing processes.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Technical Exposure:</span></strong><span style="font-size: 11pt;"> Ideally, you have been exposed to Salesforce CPQ and understand its role in the broader business ecosystem.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Analytical Prowess:</span></strong><span style="font-size: 11pt;"> Expert-level ability to visualize complex data flows and business logic.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong style="font-family: Meta, sans-serif; font-size: 14px;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Communication Skills:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> Exceptional verbal and written communication skills, with the ability to influence executive-level stakeholders and clearly articulate technical needs to non-technical partners.</span></p> </li> </ul> </div><p><br></p><b>Who You Are</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">A Strategic Partner:</span></strong><span style="font-size: 11pt;"> You are comfortable defining a roadmap and acting as the primary link between business stakeholders (largely Sales) and technical development teams.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">An Operations Mindset:</span></strong><span style="font-size: 11pt;"> You have a keen eye for efficiency and understand how to translate business requirements into functional system improvements.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">A Relationship Builder:</span></strong><span style="font-size: 11pt;"> You enjoy working closely with cross-functional teams to solve problems and provide support.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"><strong style="font-family: Meta, sans-serif; font-size: 14px;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">A Quality Advocate:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> You take pride in ensuring that every system change drives efficiency and meets high standards through rigorous testing and user training.</span></li> </ul> </div><p><br></p><p></p>\n<p><b style="font-size: 11pt">Why Emburse?</b></p><p><br></p><p><span style="font-size: 11pt">Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down. </span></p><p> • <span style="font-size: 11pt">A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize</span></p><p>&nbsp;<span style="font-size: 11pt">their finance operations.</span></p><p> • <span style="font-size: 11pt">A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real-</span></p><p>&nbsp;<span style="font-size: 11pt">world challenges.</span></p><p> • <span style="font-size: 11pt">A Culture That Empowers – Competitive pay, flexible work, and an inclusive, collaborative environment that</span></p><p>&nbsp;<span style="font-size: 11pt">supports your success.</span></p><p> • <span style="font-size: 11pt">A Career That Matters – Your work here drives efficiency, innovation, and smarter financial decision-making </span></p><p>&nbsp;<span style="font-size: 11pt">for businesses everywhere.</span>&nbsp;</p><p><br></p><p><b style="font-size: 11pt">Shape your future &amp; find what’s next at Emburse.&nbsp;</b></p><p><br></p><p><span style="font-size: 16px">Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.</span></p>

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