Strategic Finance & Business Operations position at Listen Labs.| United States

Listen Labs Strategic Finance & Business Operations

Experience: 5-years

Pattern: FullTime

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San Francisco,..........United States

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TL;DR: We're hiring our first Strategic Finance & Business Operations hire to help build the finance function from the ground up and drive high-impact projects across the business. This is a foundational role — you'll be equal parts strategic finance leader and operator, splitting time between strategic finance (50%) and project-based business operations (50%).You'll report directly to the Head of Finance and work shoulder-to-shoulder with the founders and leadership team. We're looking for someone who combines the analytical rigor of investment banking or private equity with the scrappiness and speed of an early-stage operator. You should be the kind of person who can build a three-statement model on Monday and negotiate a vendor contract on Thursday.This is not a back-office role. You will be in the room where decisions are made, armed with the data and frameworks to shape them.BackgroundListen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours, not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions. Company highlights — entirely product-led:World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.Performance: Industry-leading win rate driven by a highly differentiated product.Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.What You’ll DoStrategic Finance (50%)Build dashboards and reporting that give leadership real-time visibility into revenue, burn, unit economics, and key operating metricsSupport fundraising, investor relations, and strategic transactions (M&A, partnerships) with data-driven analysis and materialsBusiness Operations (50%)Take on high-priority, ambiguous projects that move the needle — pricing strategy, market analysis, new market entry, partnership evaluation, sales compensation design, or whatever the business needs mostBuild operational infrastructure and processes as the company scales from Series B to growth stage — the systems, workflows, and playbooks that don't exist yetPartner cross-functionally with Sales, Marketing, Product, and Engineering to bring financial and analytical rigor to business decisionsDrive procurement, vendor evaluation, and cost optimization across the companyIdentify and solve operational bottlenecks before they become problems — you see around cornersWho You Are2-5 years of experience with a strong foundation in investment banking, private equity, or consulting, followed by experience at a high-growth technology company (Series A-D stage preferred)You've built financial models in your sleep. Excel and Google Sheets are extensions of your brainYou thrive in ambiguity. You don't need a playbook — you write the playbookHigh agency, low ego. You'll build a board deck in the morning and chase down a missing invoice in the afternoon. No task is beneath youExceptional judgment and prioritization. You know the difference between what's important and what's urgentStrong communicator who can distill complexity into clear, actionable recommendations for founders and leadershipSQL proficiency required. Python or BI tools are a plus. Bonus if you know vibe codingComfortable operating with incomplete information and making decisions at speedYou take ownership of outcomes, not just tasks. When you see a problem, you fix it — you don't wait to be askedWhy This RoleFirst strategic finance hire — you will define how this function operates and set the foundation for the team you'll eventually buildDirect access to founders and the leadership team. Your work will directly influence company strategyHigh-trust, low-ego environment where impact matters more than titlesJoin a rocketship: $100M raised, 15x revenue growth, 1M+ interviews conducted, serving Microsoft, Robinhood, and hundreds moreCompetitive compensation including base salary, equity, and benefitsLife at Listen LabsCompetitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.The base range for this role is $110,000 – $145,000. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.

Strategic Finance & Business Operations job opportunity at Listen Labs.

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