Staff Field Integration and Quality Engineer position at ALSO.| United States Of America

ALSO Staff Field Integration and Quality Engineer

Experience: 5-years

Pattern: full-time

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Palo Alto....United States Of America

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About ALSO.We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.ALSO is looking for a Staff Field Integration and Quality Engineer to lead the integration of drive units, batteries, inverters, displays, and various low voltage electronics!What You Will Do Assist in the new product introduction of new products and platformsPresent findings to engineering teams and leadership to drive resolution.Hands on troubleshooting using proprietary CAN tools.Reproduce faults, pull logs, decode DTCs, run isolation tests, identify root cause (HW vs FW vs calibration vs harness), and validate fixes with structured re-testsSupport pilot & ‘fleet’ running: prep vehicles for pilots, commission telematics, and close the loop with field ops on uptimeMaintain and update Fleet firmware using OTA updates.Maintain and update service troubleshooting manuals based on new learnings.Work with service partners to gather additional insight into field failures.Travel to customer locations to gather additional insight on failure modesStand up processes to review incoming telemetry data toGather trends around overall product health and reliabilityEstimate component repairs/ replacements + CostDrive design and diagnostic changes based on real world dataBuild clear data visualization tools and dashboards to support telemetry data ingestProcess field return parts to determine root cause using 8DTrain Technicians and service professionals on service tools and new processes.What You Will Bring BS/MS in Electrical Engineering, Computer Science or related field5+ years of professional experience working with Embedded Systems.3+ years working on new product introductionHands-on electronics & HV awareness: comfortable working around up to 100V+ systems (per local regs), using Digital Multi Meters, oscilloscopes, insulation testers, CAN analyzers, and HV PPEExposure to Service toolsExposure to Cloud servicesBasic SQL, Python skills to process data.Planning and organization tools (JIRA/Confluence)Working knowledge of automotive communication protocols (CAN, CAN FD, SPI) and Vector toolsAbility to define and request new features on bike and in the cloud to help with engineeringPowertrain & charging basics: BMS fundamentals (cell balancing, SoC/SoH), motor/inverter concepts (FOC, torque limits, derates), charger protocols, and safety interlocks for swap & plug-inTest discipline: follow DVP&R, write reproducible test cases, keep immaculate logs, tag firmware/hardware revisions, and maintain traceability from fault → fix → verificationThe salary for this position ranges from $180,000-$210,000 per year, depending on experience and qualifications.Why ALSO.We’re passionate about helping the world find a better way to get there—wherever it is you’re headed.We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces. Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.

Staff Field Integration and Quality Engineer job opportunity at ALSO.

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