Senior HR Specialist, Customer Onboarding position at Pebl.| Portugal

Pebl Senior HR Specialist, Customer Onboarding

Experience: 5-years

Pattern: full-time

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Lisbon, Portug..........Portugal

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Purpose in Every PositionPebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.Where Your Work Moves the Needle.At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.What Makes You a Great FitWe’re looking for a highly organized and client-focused Senior HR Specialist to join our Customer Onboarding team. In this role, you’ll serve as the primary point of contact for clients during onboarding, guiding them from contract signature through successful employee onboarding across multiple countries.This role is focused on delivering fast, frictionless onboarding experiences for Pebl’s most strategic customers and partners, combining strong execution with a consultative, client-first approach.You thrive in fast-paced, cross-functional environments and bring a strong sense of ownership to everything you do. You’re equally comfortable managing detailed project plans and leading client conversations, and you take pride in delivering a structured, high-quality experience that builds trust from day one.How You’ll Make an Impact:Lead client onboarding sessions, setting clear expectations on process, timelines, roles, and onboarding approachPartner with clients on country rollout strategy and sequencing, helping prioritize markets for efficient global expansionProvide consultative guidance on global hiring, including country-specific requirements, key considerations, and trade-offsSupport benefits benchmarking and alignment, helping clients understand statutory versus market practices and make informed decisionsAct as a product expert, guiding clients through Pebl’s platform and enabling them to confidently manage their global workforceMaintain clear visibility into onboarding progress, proactively communicating updates, risks, and next stepsCollaborate across Sales, Onboarding, Customer Experience, Finance, and other cross-functional teams to deliver a seamless and frictionless onboarding experienceSupport client expansion into new countries and high-volume hiring, ensuring consistency and scalability of onboarding processesChampion the customer perspective, synthesizing feedback and partnering with Product and Engineering to continuously improve the client and employee experienceContribute to process improvements and standardization efforts to enhance onboarding quality and team efficiency at scaleLet’s Connect If You Have:Experience in project management, program management, or client onboarding, ideally in a global or high-growth environmentStrong ability to manage multiple stakeholders and workstreams simultaneouslyExcellent communication and client-facing skills, with the ability to build trust and guide conversationsA proactive, solutions-oriented mindset with a strong sense of ownership and accountabilityAbility to operate effectively across cross-functional and global teamsStrong attention to detail while maintaining a focus on the broader client experienceBusiness proficiency in the English language requiredExperience in HR, global mobility, payroll, or workforce operations is preferredA bachelor’s degree in a related field or equivalent work experience5+ years of business experience, with customer-facing roles focused on operational excellence and customer satisfactionOur Commitment to YouAt Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:Flexible Time Off – Take the time you need to recharge.Parental Leave – Support for growing families.Health and Dental Insurance – Where applicable, to cover you and your loved ones.Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.Please visit our career page for more information.Pebl is an Equal Opportunity Employer.We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Senior HR Specialist, Customer Onboarding job opportunity at Pebl.

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